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“Average” 3 of 5 stars
Review of Ramada Carrier Circle East Syracuse

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Ramada Carrier Circle East Syracuse
3.0 of 5 Hotel   |   6555 Old Collamer Rd S, East Syracuse, NY 13057 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)   |  
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Ranked #12 of 17 Hotels in East Syracuse
Gatineau, Quebec, Canada
1 review
“Average”
3 of 5 stars Reviewed March 15, 2013

Rooms were nice but small, and room service was average. They did not refill the toilet paper & forgot face cloths. The complimentary breakfast was average. The only hot items were eggs & sausage. No bacon, no potatoes, etc... and wehn it got crowded on the weekend, there was no place to sit, had to wait a long time to get juice. One on the employee, who brought the toilet paper to us one night, was not too friendly. Would not even open the door for us when we were just behind her. But many did have a smile and said hello every morning. Kids enjoyed the pool. Always had to wait though for towels... For the price 88$/night, it was acceptable.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada Carrier Circle East Syracuse, responded to this review, March 21, 2013
Thank you for your comments. We appreciate your business and I do apologize about the issues with the amenities and wait time during breakfast . I appreciate you letting us know and we do hope you will come back again. Thank you for choosing Best Western Plus Carrier Circle.
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418 reviews from our community

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Connecticut, USA
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 4, 2013

The hotel has very attentive staff - they make sure on wake up call, arrange shuttle trip to a car rental, explain you where what is located in the hotel. The bed is good and so is water pressure; they might forget to provide you with shampoo however, which is nice Pantene Pro V shampoo. The hotel has an indoor pool - good for winter time. The only thing, I did not like was breakfast. It had coffee, tea, pastries, sausage and eggs, lots of carb-food, but no berries, organic yogurt, or vegetables. I know it is complimentary, and I would not mind to pay a bit extra for more healthy style.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TheOneWhoLovesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada Carrier Circle East Syracuse, responded to this review, March 6, 2013
We sincerely appreciate you taking the time to share your honest feedback with others! It's feedback like yours that encourages guests to stay with us and allows us to be able to give our guests what they are looking for. We are currently in the process of changing up our breakfast buffet to include options for all dietary needs. Thank you for your business and I hope you can return in the future.
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Upstate, New York
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 2, 2013

Nice, clean utilitarian hotel, at a good price. Our room was just about exactly the one pictured. Has a lounge and on site "grille." Free breakfast buffet, but we decided on IHop instead. Only problem was on check in, when my daughter in law and I were given a queen size bed.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank KSyrahSyrah_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada Carrier Circle East Syracuse, responded to this review, March 3, 2013
Thank you for your review on Trip Advisor. I am glad to hear you had a nice stay while you were here. I would appreciate it if you could email me at your convenience to discuss your reservation. If it was a third party website reservation they will book the reservation into the first available room type to accommodate the number of persons in the room and a reservation with two people will often come to us in a queen. If it was booked through the hotel, I want to reiterate with my clerks the importance of asking the right questions to get you into the room type you need. I hope the front desk was able to get you into more comfortable accommodations.
My email address is jczarniewicz@tramzhotels.com.
Thank you again and I look forward to hearing from you.
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Cobourg, Canada
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 25, 2013

Good service. Requested a room change, we were moved no problem to a room closer to the main entrance. Rooms were clean, and a very good size. We had a fridge but no microwave. Breakfast was good, but it could have used a little more variety.
The breakfast staff were very nice and helpful. We stayed for 3 nights which also included a bikers night on Saturday night, which no problems were noticed or any noise out of the ordinary . The only negative was that the hot tub on Sunday night was only as warm as the pool water, we just about froze. We were really looking forward to a HOT hot tub. as we had visited the zoo that day and it was really cold outside. We had a last minute rate which was really good. All in all we would recommend this hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravellingFamily2941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada Carrier Circle East Syracuse, responded to this review, February 26, 2013
Thank you so much for your review! I am so glad you had a nice visit to Syracuse and enjoyed your stay at our hotel. The Rosamond Gifford Zoo At Burnett Park is a wonderful way to enjoy the day. They have a great website with hours, new arrivals, and coloring pages for the kids. I am sorry you didn't get to enjoy the hot tub after such a great day on the town.
Next time you visit the area another good suggestion is the MOST science museum and Imax theater.
We look forward to seeing you again!
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Additional Information about Ramada Carrier Circle East Syracuse

Address: 6555 Old Collamer Rd S, East Syracuse, NY 13057 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in East Syracuse
Price Range (Based on Average Rates):
Hotel Class:3 star — Ramada Carrier Circle East Syracuse 3*
Number of rooms: 128
Official Description (provided by the hotel):
This comfortable, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Syracuse University, Le Moyne College, SUNY ESF and Columbia College are all just minutes away. The Oncenter, home to many conventions as well as the War Memorial Event Center, are also nearby. Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Destiny USA is less than six miles from the hotel and offer world renown shopping, entertainment and gourmet food. Sports enthusiasts will enjoy being just miles from NBT Bank Stadium and the Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds. Play or unwind in the indoor heated pool. Many guests also delight in the many other abundant amenities, including an exercise facility, The Roundabout Tavern on site, guest laundry, a business center, free parking and 24hour coffee available. Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as flat screen TV with cable television, free WiFi Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn

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