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BEST WESTERN PLUS Carrier Circle Syracuse: Traveler Reviews

3.0 of 5
6555 Old Collamer Rd. S., East Syracuse, NY 13057
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BEST WESTERN PLUS Carrier Circle Syracuse
Ranked #10 of 15 hotels in East Syracuse
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108 reviews from our community

    Trip type
Traveler rating
    21
    47
    22
    10
    8
Date Rating
Upstate, New York
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Nice.”
3 of 5 stars Reviewed March 2, 2013

Nice, clean utilitarian hotel, at a good price. Our room was just about exactly the one pictured. Has a lounge and on site "grille." Free breakfast buffet, but we decided on IHop instead. Only problem was on check in, when my daughter in law and I were given a queen size bed.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KSyrahSyrah_9 about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
March 4, 2013
Thank you for your review on Trip Advisor. I am glad to hear you had a nice stay while you were here. I would appreciate it if you could email me at your convenience to discuss your reservation. If it was a third party website reservation they will book the reservation into the first available room type to accommodate the number of persons in the room and a reservation with two people will often come to us in a queen. If it was booked through the hotel, I want to reiterate with my clerks the importance of asking the right questions to get you into the room type you need. I hope the front desk was able to get you into more comfortable accommodations.
My email address is jczarniewicz@tramzhotels.com.
Thank you again and I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island, Usa
1 review
5 of 5 stars Reviewed February 27, 2013

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask Scott P about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 27, 2013
I am so glad you enjoyed your visit to Syracuse complete with a great stay here at the Best Western Plus. Syracuse and the surrounding areas have a lot to offer and the University is a wonderful school.
Please feel free to email me at jczarniewicz@tramzhotels.com for future reservations any time and best of luck with the college search!
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Cobourg, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great stay”
4 of 5 stars Reviewed February 25, 2013

Good service. Requested a room change, we were moved no problem to a room closer to the main entrance. Rooms were clean, and a very good size. We had a fridge but no microwave. Breakfast was good, but it could have used a little more variety.
The breakfast staff were very nice and helpful. We stayed for 3 nights which also included a bikers night on Saturday night, which no problems were noticed or any noise out of the ordinary . The only negative was that the hot tub on Sunday night was only as warm as the pool water, we just about froze. We were really looking forward to a HOT hot tub. as we had visited the zoo that day and it was really cold outside. We had a last minute rate which was really good. All in all we would recommend this hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravellingFamily2941 about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 26, 2013
Thank you so much for your review! I am so glad you had a nice visit to Syracuse and enjoyed your stay at our hotel. The Rosamond Gifford Zoo At Burnett Park is a wonderful way to enjoy the day. They have a great website with hours, new arrivals, and coloring pages for the kids. I am sorry you didn't get to enjoy the hot tub after such a great day on the town.
Next time you visit the area another good suggestion is the MOST science museum and Imax theater.
We look forward to seeing you again!
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Easy going and on the ball!”
4 of 5 stars Reviewed February 24, 2013

Good service, good breakfast, nice lounge and clean rooms. I stayed here for three nights on buisness and all aspects went smoothly. This is not a five star hotel but it is however a good night's stay at an inexpensive rate and if you're looking for a high end/ five star hotel, look elsewhere. I will be back.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sammy M about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 25, 2013
Thank you so much for writing a review about your recent stay. We’re truly grateful for your recommendation and review. We’re delighted to read that our amenities met your expectations and that our staff provided you with good service. Thank you for sharing your review and we look forward to seeing you in the future.
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Kingston, Ontario, Canada
1 review
“Older but Adequate”
3 of 5 stars Reviewed February 24, 2013

Unfortunately our stay at this property was negatively impacted by a "Biker Night" sponsored by the hotel. Unruly guests and parking lot fights lead to an uneasy night. Our room had not been properly prepared by the housekeeping staff and for some reason even the vending machines were all unpluggged. On a positive note our room was a good size and the king bed was excelent. The hot breakfast buffet was OK but had limited access.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask Poppy_1948_2013 about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 25, 2013
Thank you for taking the time to share your experience, as feedback from our guests is an essential part of improving our services. I would to sincerely apologize if any of the other guests made it an uncomfortable stay for you. We are dedicated to the safety and comfort of all of our guests and I am truly sorry that you had a less than pleasant experience.
I am delighted to hear that the king sized bed excellent and that you were able to enjoy our hot complimentary buffet!
We never want our guests to leave feeling that all of their expectations weren’t met and we hope you will someday allow us another opportunity to welcome you back.
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Additional Information about BEST WESTERN PLUS Carrier Circle Syracuse

Also Known As:
The Best Western Plus-Carrier Circle Hotel
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn
Address: 6555 Old Collamer Rd. S., East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in East Syracuse
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This luxurious, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute to Carrier Corporation, Magna, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Columbia College, Le Moyne College, SUNY ESF and Syracuse University are all just minutes away. The Oncenter, home to many conventions, is also nearby.Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Green Lakes State Park offers scenic lakes with golfing, swimming and snowshoeing or you can enjoy boating at Onondaga Lake Park. Just 27 miles away, guests of this BEST WESTERN PLUS Carrier Circle Syracuse hotel can easily enjoy skiing at Song Mountain Resort. Sports enthusiasts will enjoy being just miles from Alliance Bank Stadium and Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds.Play or unwind in the indoor heated pool and relaxing hot tub at this Syracuse hotel. Many guests also delight in the many other abundant amenities, including an exercise facility, a cocktail lounge, an onsite restaurant, guest laundry, a business center, free parking and a coffee shop.Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as cable or satellite television with in-room movies, free Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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BEST WESTERN PLUS Carrier Circle Syracuse
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