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All 15 East Syracuse hotels

BEST WESTERN PLUS Carrier Circle Syracuse: Traveler Reviews

3.0 of 5
6555 Old Collamer Rd. S., East Syracuse, NY 13057
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Ranked #10 of 15 hotels in East Syracuse
Most recent review
5 of 5 stars Reviewed February 27, 2013
Scott P Providence, Rhode Island, Usa
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111 reviews from our community

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Date Rating
Providence, Rhode Island, Usa
1 review
5 of 5 stars Reviewed February 27, 2013

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Ask Scott P about BEST WESTERN PLUS Carrier Circle Syracuse
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 27, 2013
I am so glad you enjoyed your visit to Syracuse complete with a great stay here at the Best Western Plus. Syracuse and the surrounding areas have a lot to offer and the University is a wonderful school.
Please feel free to email me at jczarniewicz@tramzhotels.com for future reservations any time and best of luck with the college search!
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Cobourg, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great stay”
4 of 5 stars Reviewed February 25, 2013

Good service. Requested a room change, we were moved no problem to a room closer to the main entrance. Rooms were clean, and a very good size. We had a fridge but no microwave. Breakfast was good, but it could have used a little more variety.
The breakfast staff were very nice and helpful. We stayed for 3 nights which also included a bikers night on Saturday night, which no problems were noticed or any noise out of the ordinary . The only negative was that the hot tub on Sunday night was only as warm as the pool water, we just about froze. We were really looking forward to a HOT hot tub. as we had visited the zoo that day and it was really cold outside. We had a last minute rate which was really good. All in all we would recommend this hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 26, 2013
Thank you so much for your review! I am so glad you had a nice visit to Syracuse and enjoyed your stay at our hotel. The Rosamond Gifford Zoo At Burnett Park is a wonderful way to enjoy the day. They have a great website with hours, new arrivals, and coloring pages for the kids. I am sorry you didn't get to enjoy the hot tub after such a great day on the town.
Next time you visit the area another good suggestion is the MOST science museum and Imax theater.
We look forward to seeing you again!
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Easy going and on the ball!”
4 of 5 stars Reviewed February 24, 2013

Good service, good breakfast, nice lounge and clean rooms. I stayed here for three nights on buisness and all aspects went smoothly. This is not a five star hotel but it is however a good night's stay at an inexpensive rate and if you're looking for a high end/ five star hotel, look elsewhere. I will be back.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 25, 2013
Thank you so much for writing a review about your recent stay. We’re truly grateful for your recommendation and review. We’re delighted to read that our amenities met your expectations and that our staff provided you with good service. Thank you for sharing your review and we look forward to seeing you in the future.
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Kingston, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Older but Adequate”
3 of 5 stars Reviewed February 24, 2013

Unfortunately our stay at this property was negatively impacted by a "Biker Night" sponsored by the hotel. Unruly guests and parking lot fights lead to an uneasy night. Our room had not been properly prepared by the housekeeping staff and for some reason even the vending machines were all unpluggged. On a positive note our room was a good size and the king bed was excelent. The hot breakfast buffet was OK but had limited access.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 25, 2013
Thank you for taking the time to share your experience, as feedback from our guests is an essential part of improving our services. I would to sincerely apologize if any of the other guests made it an uncomfortable stay for you. We are dedicated to the safety and comfort of all of our guests and I am truly sorry that you had a less than pleasant experience.
I am delighted to hear that the king sized bed excellent and that you were able to enjoy our hot complimentary buffet!
We never want our guests to leave feeling that all of their expectations weren’t met and we hope you will someday allow us another opportunity to welcome you back.
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Central Square, New York
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Time to take a bulldozer to it and rebuild!”
1 of 5 stars Reviewed February 11, 2013 via mobile

Old, outdated, filthy. Vents all had 2 inches of dust in them, springs in sofa bed broken, old cigarette packs in mattress. No shampoo's, etc. bar and restaurant not even open until after 5. Breakfast......wow! Cold eggs, cold sausage, luke warm coffee. First time and last time here!

Stayed February 2013, traveled with family
Was this review helpful? Yes
Ask Richard Z about BEST WESTERN PLUS Carrier Circle Syracuse
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Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review
February 12, 2013
Thank you for taking the time to share your review with us. While your feedback is very much appreciated, I truly regret that your experience at our hotel did not match the high standards of quality that we’ve set. I can assure you that your comments will be passed along to the appropriate departments to re-emphasize our commitment to exceptional quality and customer service. If we get the opportunity to welcome you back in the future, I will be more than happy to assist you with finding the perfect accommodations.
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Additional Information about BEST WESTERN PLUS Carrier Circle Syracuse

Also Known As:
The Best Western Plus-Carrier Circle Hotel
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn
Address: 6555 Old Collamer Rd. S., East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in East Syracuse
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This luxurious, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute to Carrier Corporation, Magna, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Columbia College, Le Moyne College, SUNY ESF and Syracuse University are all just minutes away. The Oncenter, home to many conventions, is also nearby.Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Green Lakes State Park offers scenic lakes with golfing, swimming and snowshoeing or you can enjoy boating at Onondaga Lake Park. Just 27 miles away, guests of this BEST WESTERN PLUS Carrier Circle Syracuse hotel can easily enjoy skiing at Song Mountain Resort. Sports enthusiasts will enjoy being just miles from Alliance Bank Stadium and Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds.Play or unwind in the indoor heated pool and relaxing hot tub at this Syracuse hotel. Many guests also delight in the many other abundant amenities, including an exercise facility, a cocktail lounge, an onsite restaurant, guest laundry, a business center, free parking and a coffee shop.Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as cable or satellite television with in-room movies, free Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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