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“Friendly staff, inept management, meh food” 2 of 5 stars
Review of Ruby Tuesday

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Ruby Tuesday
6405 Yorktown Cir, East Syracuse, NY 13057-1245
315-414-0450
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Cuisines: American
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
47 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
37 helpful votes 37 helpful votes
“Friendly staff, inept management, meh food”
2 of 5 stars Reviewed October 29, 2013

Haven't been to a RT in quite a while, always liked the extensive salad bar & prime beef burgers. Came for lunch, salad bar was just a few bowls of items like green peas, potato salad and green beans. Wha??? OK, guess there's a new salad bar concept at RT. Nothing there for me, though.

Wife asked about Gluten-Free options, was handed a list of what she CAN'T have. Gee, that's really helpful, RT!

15 minutes after we arrived, staff brought out all the regular salad bar items that had been missing earlier. Wha???

Then, waitress brought spouse her lunch, nicely coated in bread crumbs. Wha?? Guess that whole Gluten-Free discussion was for naught. So they admitted error, apologized and comped her meal which was nice. Her new entrée arrived after I finished mine.

Really, RT. Running a restaurant isn't nearly as difficult as you make it look.

  • Visited October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Visitor rating
    33
    58
    38
    7
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brockville, Canada
Top Contributor
65 reviews 65 reviews
26 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
“Great meal and friendly staff”
5 of 5 stars Reviewed October 20, 2013

This is my first visit to a Ruby Tuesday. We will be back. The staff was very friendly and the meal was great. I had a sirloin steak with a Parmesan cream sauce. Excellent.

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
1 review
“Very good salad bar”
4 of 5 stars Reviewed October 12, 2013 via mobile

Great salad bar value had it with a main entree, fresh toppings did not disappoint. Good atmosphere and easy walk to our hotel.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“Typical Ruby Tuesday”
3 of 5 stars Reviewed October 11, 2013

Very casual dining, but convenient if you're in the area or at the nearby Embassy Suites. Service was quick and polite. The menu offers a wide variety of choices and there is a large salad bar that can supplement a meal or serve as one by itself.

  • Visited May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Had a great, quick dinner.”
5 of 5 stars Reviewed October 9, 2013

Good salad bar and the service was good even on a busy night. It was just a walk across the parking lot from the Quality Inn.

Visited October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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