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“AVERAGE FOOD WITH TERRIBLE SERVICE” 3 of 5 stars
Review of William's Restaurant - CLOSED

William's Restaurant
E Taft Road, East Syracuse, NY 13057
(315) 656-9860
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Restaurant details
Syracuse, NY13203
Senior Contributor
49 reviews 49 reviews
32 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
61 helpful votes 61 helpful votes
“AVERAGE FOOD WITH TERRIBLE SERVICE”
3 of 5 stars Reviewed April 5, 2012

My husband and I, sister-in-law and Aunt went to Williams for lunch recently. The food was okay---just average. However, the service was the worse I have ever had in any restaurant. The waitress ( a tall thin blonde) was running the whole place by herself...she was the bar maid and the waitress in the dining room. Obviously she could not keep up and therefore the service was poor. We ordered and waited 30 minutes for our appetizer to arrive. We then discovered we had no silverware. We asked waitress who brought silverware 10 minutes later. My husband's reuben sandwich arrived without the melted cheese. He hailed the waitress and told her. She looked at him and walked away without saying a word. It was like we were a bother to her. Then, when our check arrived, it was incorrect. Again, he hailed her and advised that we only had a total of three beverages and not four. Again, she did nothing about it and never gave us a corrected bill. Her poor attitude was reflected in our poor tip! This is a good restaurant to stay away from.....average food and very poor service. It's probably a good place to drink at the bar, but not to dine.

  • Visited March 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

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