My wife and I made reservations for dinner for December 30, 2010. I requested a nice table that would be off to the side and a little more intimate.
When we arrived on time for our reservation, we were offered the last table left in a busy bar area dining room. It appeared that they had no intention of using the main dining area immediately adjacent to the bar area. I informed the hostess of my reservation request - the manager on duty reluctantly seated us in the main dining room. So for all intents and purposes, it was quiet and intimate. Our waitress brought us menus in a timely manner. When we asked, we were informed that there were no specials that evening; boy, did they hit the nail on the head!
Our salad had pieces of wilted lettuce in it, our steaks were thin and not cooked as ordered, and our baked potatoes were definitely re-heated - dried out with some black inside the potato. My wifes' steak was over cooked, mine was under cooked. My wife left hers well enough alone but I asked for mine to be cooked a little more - a little more didn't mean dried out, charred, and leathery. When we told our waitress about our potatoes, she apologized and offered us mashed potatoes instead - "our mashed potatoes are very good!" as she put it. They basically came in tea cups without handles and were just plain bland. We asked to see the manager and told him of our less than pleasant dining experience. He told us that they really didn't have a priority on serving dinners that evening; that they were "gearing up for the New Years Eve bashes tomorrow night". Lucky us! If your not going to do dinner right, why do it at all? IT'S YOUR BUSINESS! He offered us dessert on the house; at least it was good.
All in all, it was about the worst dining experience we've ever had. It was the worst $70.00 that we ever spent on a meal. And to be honest, we told the manager on duty that we understood and would not contact the general manager of the restaurant about our bad experience, but 2 months later, this experience is still gnawing at us....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.