I really have to say, I'm beginning to think that the great staff experience is just a Doubletree standard, and not a fluke! I have to give a great big shoutout to lady at the front desk who checked me in; her attitude and genuinely helpful nature really had a great impact on my day and kudos to her for knowing that a little, simple warmth and kindness makes all the difference.
Room service staff was also very polite, prompt and courtious.
Only two negatives: the hotel was down one elevator, but they explained the why's and wherefores of that situation and the hotel clearly just installed new carpeting, which let off a less than pleasant smell.
- Official Description (provided by the hotel):
- Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more less
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- Also Known As:
- Doubletree Hotel East Syracuse
- Doubletree East Syracuse
- East Syracuse Doubletree