We chose this hotel because the reviews were decent and we are always impresed with Hilton Hotels. We needed a hotel that offered an airport shuttle and a place to park. This seemed to fit the bill until we checked in. We arrived late and noticed the hotel was quite a bit older than we thought but were so tired, we didn't care. We had to get my 3 year old son to bed. We got him changed and put into one of the beds. I pulled back the duvet covers and didn't give it a good inspection because he was falling asleep. Once he was in bed I got ready for bed myself when I noticed, the dirtiness of the bed. The mattress cover, which was in plain sight had some type of disgusting stain on it. I was immediately revolted. Upon further inspection the duvets clearly had not been washed in a long time. They were covered in stains that made me want to get out of the room, except my son was sleeping and I didn't want to move him. All duvets and blankets were removed immediately and sheets were all that we used. I called the front desk and complained and was told they would notify housekeeping. They never offered to bring clean blankets. If I could have, I would have left the hotel but I didn't want to cause my son to have a meltdown and ruin a flight we had for the next morning. I didn't sleep at all and felt my skin crawling all night. I had a long shower to clean off the filth and left very early to get out of this hotel. I again had a discssion with the front desk in which they apologized and said they would notify housekeeping but they refused to look at the pictures and they didn't have a manager speak to me. I requested a call from a manager, but I am yet to hear from them. The only good thing I can say about this hotel is their shuttle drivers are excellent and friendly. I am shocked that this hotel can fall under the Hilton brand. I use Hampton and Hilton Hotels often and it makes me think twice about which ones I will use again and I will be sure to never stay at a Doubletree again. Pictures will be shared everywhere and let me say, they say 1000 words. Yuck!

I don't know this chain well, but being fronted by Hilton should count for something. The rooms have some added touches--massage heads, granite counters, coffee makers, good beds--but are dated and a bit shabby. The service was indifferent except in the restaurant where we were treated like royalty. At 4 a.m., a car was blasting music outside our room. I called down to the front desk to ask if something could be done (the car was about 30 ft from the desk), and he said "yeah, no problem", and it stopped seconds later. I was furious and couldn't get back to sleep. No apology from anyone.

Stayed here for one night around Christmas. Standard 2 1/2 - 3 star amenities, but details overlooked. Our duvet cover didn't have an actual comforter in it; some minor areas left dirty/stained. Corridors and elevators were very cold and drafty. Eventually the Hilton conglomerate will realize that wireless internet should be free at this price point. Did not use the pool or gym this time but they are larger than those found at most chain hotels. Overall - a reasonable value if obtained via Priceline/Hotwire but perhaps not if one were paying full price.

Only mistake was ordering room service--21 percent added onto prices. Restaurant is open late, so go there. Food was excellent, so was pool and service for breakfast. Room was fine except for lack of blankets on children's cot. Kids deserve quilts too! Especially since the draft by the window is awful. Halls are cold too.