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“Good place to stay, easy access to local shopping and dining” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)   |  
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Ranked #11 of 15 Hotels in East Syracuse
Merrickville, Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Good place to stay, easy access to local shopping and dining”
4 of 5 stars Reviewed November 26, 2012

Booked this hotel online and got a great rate for Black Friday, The staff members were courteous and acted in a professional manner. Although the room was small compared to other hotels I have stayed, the room was well appointed and clean. The hotel offered a continental breakfast which served me well as I was shopping, I would definitely stay here again.

Room Tip: Stay on the second floor to avoid the noise of the parking lot.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, January 23, 2013
We are glad to hear that you enjoyed your visit to the Quality Inn! We would like to express our gratitude for your review. We do consider our hotel to be a good value option for all travelers, with clean, comfortable rooms and reasonable prices.

It is very rewarding for all the staff to hear when they make a positive impression on our guests. Your review serves as a reminder of what hard work and great staff attitudes can accomplish. We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
ALEXANDRIA BAY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2012

We had a king room, and it seemed a bit small, but fine. The bed was very comfortable and the room was clean, although it did show a few signs of wear. We usually stay at this motel when in Syracuse because it's a decent place for the price...I wouldn't hesitate to recommend it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, January 23, 2013
We are glad to hear that you enjoyed your visit to the Quality Inn! We would like to express our gratitude for your review. We do consider our hotel to be a good value option for all travelers, with clean, comfortable rooms and reasonable prices. We look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville, Florida
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 7, 2012

Booked this hotel through Travelocity "Secret Deal" and was again quite happy and comfortable. The beds are great, rooms are clean and the staff was superb! The hallways were sparce and bare and as they were doing some renovations. The breakfast in the morning was better than average. They have coffee, a microwave available all the time.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, November 12, 2012
We are glad to hear that you enjoyed your visit to the Quality Inn! We would like to express our gratitude for your review. We do consider our hotel to be a good value option for all travelers, with clean, comfortable rooms and reasonable prices.

It is very rewarding for all the staff to hear when they make a positive impression on our guests. Your review serves as a reminder of what hard work and great staff attitudes can accomplish. We look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore Falls, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2012

This was our 2nd stay here. The price and location is perfect for us.
The hotel is located very close to the I90.
Nothing fancy here but the beds are comfortable. WIFI is available.
I like just walking out of the room and have my van just a few feet from that door instead of having to go down a hall and through a lobby.
The staff are friendly and helpful.
We decided to walk to the Ruby Tuesday's for dinner, just across the parking lot.
We'll stay here again on the way home from our trip.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, November 7, 2012
We would like to thank you for your positive review and will share your comments with all the staff. I'm delighted to hear that it "almost felt like home". That sentiment is what we strive for and I'm glad we were able to make you feel that way.

We do hope that you will choose to stay with us again and look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pickering, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 3, 2012

This hotel is clean with very comfy beds. The front desk personnel are excellent and friendly. All you have to do is ask and they seem to have the answer. We stayed on the first floor in room 16. Great location as it is close to the front of the hotel. The breakfast that is included is packed full of tasty and fresh items. Waffles, syrup, fruit, breads, jams. marmalades, juices, cereals, the list goes on. For the price and quality I would return and recommend to my friends. Oh, and there are plenty of restaurants within walking distance and that makes for safe travels if you're having a glass or two of wine.

Room Tip: Room 16 on the first floor is really central to everything.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, November 7, 2012
Thank you for choosing the Quality Inn for your visit! We would like to express our gratitude for your review. We do consider our hotel to be a good value option for all travelers, with clean, comfortable rooms and reasonable prices.

It is very rewarding for all the staff to hear when they make a positive impression on our guests. Your review serves as a reminder of what hard work and great staff attitudes can accomplish. We look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 43 cities Reviews in 43 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 2, 2012

No bells or whistles here, but if you're just passing through, why waste money that could be better spent on dinner - however hard it might be to find a good dinner in this campus of downscale roadside motels. One curious detail at this Quality Inn is the outdoor "corridors." Saves on construction cost, I suppose, but we counted ourselves lucky not to be staying here during the winter.

Room Tip: Near the stairs or elevator
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, November 7, 2012
We appreciate that you took the time to write a review. We do consider our hotel to be a good value option for all travelers, with clean rooms and reasonable prices. Thank you for choosing the Quality Inn and we hope to continue to be your hotel of choice anytime you are in the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 21, 2012

We have stated here many times over the last few years mainly while passing through onto other cities. The reason: the price and amenities included. You get free parking, wifi, hot and cold breakfast and your choice of smoking or non smoking rooms. The hotel itself could use some updating but as far as motels go, it is right on par. Also in the summer months it has a great heated outdoor pool to relax in. It is also within walking distance to some great restaurants like Ruby Tuesdays.

Room Tip: Ask for a room with a fridge when booking.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTome, General Manager at Quality Inn, responded to this review, November 7, 2012
We appreciate that you took the time to write a review. We do consider our hotel to be a good value option for all travelers, with clean rooms and reasonable prices. Our upcoming renovations will help overcome the obstacles some guests encounter while staying with us, while continuing to provide great service and comfortable accommodations.

We do hope to be your hotel of choice anytime you are in the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn

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