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“Ok, but not as good as Residence Inn” 3 of 5 stars
Review of SpringHill Suites Syracuse Carrier Circle

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SpringHill Suites Syracuse Carrier Circle
3.0 of 5 Hotel   |   6580 Weighlock Drive, East Syracuse, NY 13057   |  
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Ranked #4 of 15 Hotels in East Syracuse
Bombay, New York
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Ok, but not as good as Residence Inn”
3 of 5 stars Reviewed October 31, 2010

We stayed during the NYS Fair, since we couldn't get into Residence Inn. There was nothing wrong with the hotel, but for basically the same price, it is not even close to Residence Inn.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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106 reviews from our community

Traveler rating
    46
    42
    17
    0
    1
See reviews for
45
26
2
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2010

Enjoyable hotel, our second visit. Brand new, clean, comfortable rooms. Quiet and comfortable. A microwave oven and refrigerator, coffee maker, free wireless internet and flat screen TV. Seperate sitting area. Clock radio accomidates our IPOD nice for music and recharging.
Very friendly front desk staff. Convenient to nearby restaurants and highways.
(Ask for suggestions - we were dining with a vegiterian and the hotel suggested several places to eat.). They had an exercise room
Good location for Turnpike, Carrier Circle and Syracyse University - 10 min drive
Only negative - Pool was small and shalow.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Erie, Pa.
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2010

Stayed two nights last weeked at the Marriott property. It appears to be relatively new. Rooms were decorated in a modern style and were very clean. It was a home football game for Syracuse University as well as parent's weekend, so they jacked the room rates up a bit. While pricey, we didn't feel ripped-off. Morning breakfast was nice, but was often crowded and seating options were limited. We ended up taking some food back to our room. There really isn't much to do around the area of this hotel - Carrier Circle. A few restaurants, nothing special. Were were in town for business, so we didn't plan on seeing the sights anyway. All in all, a nice place, very clean, very quiet.

  • Stayed September 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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marlboro,nj
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed September 18, 2010

We stayed in The SpringHIll Suites on Sunday Sept 12. The property is brand new and the decor is nice in an IKEA sort of way but still very pleasant. We checked into a room but unfortunately the bathroom was not fresh and clean. there were a number of "dark hairs: about the floor and shower. We tried to use a tissue to pick up then realized "we are not home why should we do this"! The very sweet front desk clerk changed out room and what we found was quite disappointing! the linens were NOT clean! there were hairs and a light stain on one bed (the other was clean). So at 11 at night I was personally changing pillowcases and sheets. If this wasn't enough I was sitting on the carpet dressing my son only to discover FINGERNAIL CLIPPINGS on the carpet!!! this is the GROSSEST thing in the world. I guess the housekeeping staff did not vacuum prior to our checking in!!!
What made this experience all the more frustrating i that when we told the front desk in the morning and asked for a manager we were told sorry and he knows. We then bumped into the manager on several occasions including when he delivered some laundry bags to our room and never once apologized or tried to make good. Apparently this is not a well run Marriott or a very clean one.
We visit Syracuse monthly and usually stay in The Crest Hill Suites but had some Marriott points and thought we would give this new property a try. NEVER AGAIN!!! STAY at Crest Hill Suites in the future!!!!

Stayed September 2010, traveled on business
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MA
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 5, 2010

Stayed 5 nights for NY State Fair. Clean, new, pleasant staff, breakfast only ok, wading pool, not swimming pool. Wanted to book another 11 nights later this year. $125-144/night a little much for SpringHill suites which is not full service Marriott and lower level than Courtyard. Tried to negotiate better rate as a Platinum Level member for extended stay and no luck. Manager said he could not negotiate rate to match $107/night at new nearby Hampton Inn. Too bad as many other Marriotts do. Would think Spring Hill Suites would want a sure 11 night occupancy at $107, especially in this economy and with available rooms on website. Got great rate at $107/night at brand new Hampton Inn Erie Blvd just 3 miles away with much better breakfast included plus real pool and whirlpool. Will go with SYR Hampton in the future even though I'm Platinum Level Marriott.

  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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palm beach fl
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2010

New hotel on Carrier Circle. The modern decor is a cross between Target and Ikea. This hotel seems to be set up primarily for the business traveler.
The lobby is furnished similiar to a high school cafeteria, dominated by tables and chairs for morning continental breakfast. The photo of lobby posted by Springhill Suites denotes that photo is a representation.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reading, Pennsylvania
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 28, 2010

We moved our son into SU and booked our room in May at 144/nigh( this was a price prior to completion of the Marriott)t. I called 2 days before arrival to make sure we had room for 3 because our reservation said the room was for 1. They stated that it did not matter how many people, it was the room rate When we checked out, our rate was 184/night. I had the print out of our original price and they said they would honor it. My purpose in writing is that make sure you keep a print out of what was quoted to you on your email. The hotel was reat and the breakfast in the morning was good! I would recommend this hotel, just watch the charges!

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Syracuse Carrier Circle

Address: 6580 Weighlock Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in East Syracuse
#5 Romantic Hotel in East Syracuse
#6 Business Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Syracuse Carrier Circle 3*
Number of rooms: 45
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Also Known As:
Springhill Suites Syracuse Carrier Circle Hotel East Syracuse

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