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“Just horrible ” 1 of 5 stars
Review of Bassett House Inn

Bassett House Inn
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Bassett House Inn
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128 Montauk Hwy., East Hampton, NY 11937   |  
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Ranked #16 of 17 East Hampton B&B and Inns
1 review
“Just horrible ”
1 of 5 stars Reviewed September 22, 2014

Boyfriend and I booked this place since it allows small dogs, and the location is convenient. I had a bad feeling as soon as we pulled into the driveway, the house and the yard look shabby and unkempt. What a dump! You realize that as soon as you enter and see a dirty rug leading up the stairs. The room was dark and dirty, dump air, squeaky bed, greasy fingerprints on the nightstand, bed linen that are too shabby to comprehend sleeping on, paper thin towels, yuck. We left 5 minutes after checking in, I literally cried at the thought of having to sleep there. We paid over $300 for this, the owner offered to show us another room, but did not offer to reimburse us even though he saw that we were shocked and disappointed. The good reviews on the website must be a fraud. Do not make the mistake we did, do not even consider this place. It should be closed for sanitary reasons, it's hard to comprehend such a dump exists in East Hamptons.

Stayed September 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    15
    17
    4
    0
    22
See reviews for
7
15
5
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
East Setauket, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 19, 2014

Don't make the mistake we made, the owner insisted to be paid before we went to the room. When we arrived at our room is smelled and had an overall feeling of not being clean. We ended up going to another hotel without getting any type of refund, it was that dirty. There are much better choices in the Hamptons.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BassettHouseInn, Owner at Bassett House Inn, responded to this review, June 6, 2014
Bassett House Inn is Closed From September to the end of May. This person is claiming to have stayed at the Inn before it was open for the season.

*Please do note that this person has only given one review so it is a plausible spoof review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brightwaters, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2014

The Bassett House Inn is a very quaint and charming B&B in the most beautiful community in the United States. Mr. Michael Bassett is very friendly and accommodating. If you're in East Hampton, NY, this is the place to stay. Very close to Main Beach.

Joe Guadagno,
Long Island, NY

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed November 20, 2013

We had a wonderful time at The Basset House during our summer visit. The Bed and Breakfast is charming and the host, Michael was wonderful.

This Bed and Breakfast is in a great location also, close to Main Street and the East Hampton airport. I would stay there again!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pittsburgh
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2013

I had a most enjoyable time staying at the Bassett House. Among the best locations in East Hampton -- Convenient to everything. The innkeeper is most agreeable. This is a fabulouse place if you have a dog. The facility has a very expensive, large back yard that has a number of chaise lounges and is as comfortable as it gets both for a place to relax and let your pet run free.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
74 reviews 74 reviews
6 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed September 3, 2013 via mobile

We just drove by this B&B and it still looks a Dump! Looks like something out of a Horror Movie. The grass is not cut, the outside of the house could use a fresh coat of paint, garage on the side of the house, very creepy looking. We stayed they a few years ago and had a horrible experience we would rather sleep on our car if we had to..not sure if he is still in business, we hope not.

  • Stayed September 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyack, NY
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

I stopped all over before the season and no one would take me and my small dog. This Inn was a dream. No problem with the dog. The room was lovely and very clean. I was put in the "dog room" because it has no carpet, but 2 foot wide antique floor boards! Bed was great. Everything was clean. No TV in the room but the free wi fi was very easy to access and I enjoyed the pretty grounds. Yes, he doesn't throw anything out, but some of that stuff is very interesting and the coffee was fine and he had a glass of wine waiting after I returned from dinner.

Room Tip: the big room with the fireplace would be nice but out of my price range
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bassett House Inn

Address: 128 Montauk Hwy., East Hampton, NY 11937
Phone Number:
Location: United States > New York > Long Island > Hamptons > East Hampton
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #16 of 17 B&Bs / Inns in East Hampton
Price Range (Based on Average Rates): $$
Number of rooms: 20
Also Known As:
Bassett House Hotel East Hampton
Bassett House Inn East Hampton, Hamptons, NY

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