The courtyard at La Guardia was, in general aspects, just like any other Courtyard. If something can definitely be said about Marriott is that their hotels are consistent and provide a consistent experience in terms of accommodations, bedding, features and amenities.
What I loved most about this hotel was the service received by one of their representatives. I was expecting a package that didn't arrive while I was there. Fedex mistakenly said they were going to deliver on Thanksgiving Thursday, and I was leaving the hotel on Friday. I couldn't change the destination of the package because I was not the sender and sender was not going to be available until Monday - in short, my package would have been stuck in limbo forever -. So when I told Sandy about this, not only was she completely empathetic, but she immediately offered a solution: she would ship me the box as soon as it would arrive. By the next day, I already had my tracking number! So, Sandy definitely made a huge difference for me, and went above and beyond. I believe that's outstanding customer service and I send kudos to Marriott for hiring, training and retaining such wonderful personnel.
- Also Known As:
- Courtyard By Marriott Laguardia Hotel
- Courtyard By Marriott Laguardia Hotel East Elmhurst
- Courtyard Hotel East Elmhurst
- Courtyard East Elmhurst
- East Elmhurst Courtyard
- Courtyard By Marriott LaGuardia New York/East Elmhurst
- Reservation Options:
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