I expected so much worse from this property but I was definitely surprised!
This hotel is about 5 to 7 minutes from the LaGuardia airport, literally. They have a FREE shuttle that will pick you up. They have shuttle hours on their website, my mom and I had no problem getting transportation outside of those hours. Just call the front desk when you get your luggage. But if you can't get the shuttle for whatever reason, there are buses that go straight there. It sits on 83rd street which is a small side street right off Astoria, a main street. Very close to buses, a car wash, and a strip mall area with a Dunkin Donuts, Popeyes, Little Ceasar's, T Mobile, a Chinese food restaurant, and some other stores/restaurants. At night, that street gets dark so be careful when walking.
This is a small hotel. Small lobby. Small elevator. Small breakfast room. Small rooms. But guess what.....IT'S NEW YORK!!!!!!! Alot of the hotels in NY have small rooms! So with that out of the way, this place is very bare bones. They have FREE Wifi, but its strongest on the 1st floor. There's FREE breakfast every morning with DIY waffles, hot food choices, bagels, breads, muffins, fruit, yogurt, cereal, oatmeal, cream of wheat, coffee, tea, and juice.There's a few parking spaces and some street parking. Also, free newspapers. That's really about it. Simple, bare bones. The property is kept neat and clean, decor updated. Its nice.
Once again, keep in mind, that this is New York, so the rooms will be small, So with that said, the room was small, lol! We had a 1 Queen bed room on the lower level. It had controllable AC/heat, flat screen TV, desk, closet, coffee/tea maker, iron/ironing board, bathroom complete with spacious shower and hair dryer. The bed and pillows were comfortable. The telephone and clock worked well. The room was quiet overall. Had some college kids next door one night, a little noisy then but that's expected. Barely heard the airplanes.
Overall, the hotel is nice. Didn't really have any issues. Just a few bewares:
- The shuttle driver is rude. Didn't open or close our doors. Barely helped with our luggage.
- The hot food choices didn't look appetizing. Couldn't identify it and it looked the same everyday like they just reheat it and put it out.
- They need stronger Wifi
- They need a storage area to hold guests bags when needed.
Other than that, it was good place and I would recommend it!
Lower level is the best
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valuable Guest,
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On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise.
Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you.
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.
Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Management & Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.