Had stopped by enroute to another BW but needed some assistance. Front desk clerk ADRIANE was extremely helpful. To the point the next day I called 3 times to talk to the manager, was told, he wasn't there, call back in 1/2 hour, then, he was busy and couldn't come to the phone, then he checked his messages and left. I only wanted to compliment Adriane, however he did not ever return call. Wonder if he use to complaints and doesn't return calls?????








