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“Excellent Family Vacation Experience” 5 of 5 stars
Review of Diamond Cove Cottages

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Diamond Cove Cottages
3.0 of 5 Small Hotel   |   3648 Lake Shore Drive, Diamond Point, Lake George, NY 12845   |  
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Hotel amenities
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Ranked #4 of 10 Diamond Point B&B and Inns
Wilmington, MA
1 review
“Excellent Family Vacation Experience”
5 of 5 stars Reviewed September 1, 2012

I recently stayed at Diamond Cove Cottages for a family vacation to Lake George with my wife and two boys – ages 9 and 7 and our first trip The location was fantastic and directly on the lake. The owners (John and Kristina Santiago) make you feel right at home and their hospitality is phenomenal. They go out of their way to ensure you have the best vacation possible by always being available to share local knowledge from great places to eat to activities to consider, which really helped us experience a great vacation. It is evident they really care. I will be back next year as the venue is great place to stay with your family. John also makes one heck of a Mai Tai!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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84 people have reviewed this hotel

Traveler rating
    52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Lake Hopatcong, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 26, 2012

This was our fifth year at Diamond Cove with more years to come. John and Kristina strive to have their visitors have a rested and enjoyable vacation. This year the local kennel lost our chihuahua and John and Kristina and family where right by our side in search and rescue mode so that we could enjoy some of our vacation. They generously helped in finding arrangements for our other Chi while the search was on. We celebrated finding our lost Chi together and salvaged the few days left of our time off. This family demonstates true caring and concern for all of their guests. Likewise we have established wonderful relationships with the returning guests every year. The rustic charm is our home away from home. No need to search for another vacation spot than Diamond Cove Cottages.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KrisSantiagoOwner, Owner at Diamond Cove Cottages, responded to this review, September 5, 2012
What an interesting vacation you had this year. Despite the search and rescue operation for your missing dog from the pooch palace I we were glad that you all were able to salvage a few days of boating and relaxation. It is always a pleasure having you all here year after year. Thank you so much for choosing Diamond Cove Cottages as your favororite Lake George vacation destination. See you again next year!!!!
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Woodbury, New York
1 review
5 of 5 stars Reviewed August 25, 2012

This was our second go round at Lake George vacation, 1st time was some twelve years
ago and boy did we make the right choice when we picked Diamond Cove. We just spent
four days there and got exactly what we came for, four enjoyable days of relaxation on the lake.
John and his wife Kristina run a first rate operation and made sure that our stay was comfortable,
stress-free and enjoyable. Since it had been a bunch of years that we were last here, we
needed help with restaurant selections for dinners. If you are looking to eat in the town of
Lake George, don't ask John. If you are looking for something local on Lake Shore Dr, don't
ask John. But if you are willing to drive a few miles away you will be sent to some very above
average places with some very good food. One night we ate overlooking a river in Warrensburg,
next night in downtown Glens Falls and third night at a bistro located outside of Lake George town. All three recommendations were winners and John also took the time to make the
necessary reservations for us. Just a little something extra that made for a very nice four day
vacation on the lake. Hope to do this again next summer.
Lewis Woodbury NY

Stayed August 2012, traveled with family
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KrisSantiagoOwner, Owner at Diamond Cove Cottages, responded to this review, August 26, 2012
Thank you so much for the kind words. We are delighted that you enjoyed your stay at Lake George Diamond Cove Cottages. Look forward in seeing you all again next summer.
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NYC
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2012

We stayed at Diamond Cove for 4 nights and I can say that for the price, this place is wonderful. The dedicated proprietors are awesome at what they do, and they run a tight ship. Cabins were clean, comfy, and well equipped. The layout was good, and the beach and dock were a pleasure. The free use of kayaks,,, icing on the vacation cake. Great family destination.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KrisSantiagoOwner, Owner at Diamond Cove Cottages, responded to this review, August 26, 2012
We are thrilled that you enjoyed your Lake George vacation. Please come back for a kayak ride anytime.
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Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 8, 2012

It was my first time with my family in Lake George and I am glad we stayed at Diamond Cove, a stress-free place, all that you need in one place. It is a family friendly place, I had the opportunity to meet nice people and hope to have made friends with them. Diamond Cove has a lovely (and clean) beach with a water so crystal clear from the Lake and such nice views that My wife and I still have it in our minds. I loved to wake up in the morning and let our kids play in the playground while we prepared breakfast, then simply head out to the beach where we spent endless hours. The owners will answer any question that you may have, most importantly their own children enjoy the premises as much as my kids did, i could not have asked for nothing better.
Over all: beautiful place, clean, well maintained and excellent service. There is no pool and it is not needed.

Room Tip: I guess any room is good
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KrisSantiagoOwner, Owner at Diamond Cove Cottages, responded to this review, August 26, 2012
We are glad you had a great time and we thank you for staying at Diamond Cove Cottages.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park Ridge, New Jersey
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 10, 2012 via mobile

This was our 2nd year in a row we took a family vacation at this resort. We were 9 adults and 11 kids and once again... We all had a blast. The resort has everything you need in one place. The rooms are good size and clean. The grounds are kept in good shape. The beach is awesome! The kids can go out far and still shallow water. The kayaks and rowboats were alot of fun. We even rented a pontoon boat and docked it at the pier by the beach. It can't get more convenient than that. Look no further this is the place to stay in the adirondacks.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KrisSantiagoOwner, Owner at Diamond Cove Cottages, responded to this review, August 26, 2012
We are happy your family enjoyed our resort so much to return for a second year in a row. Thank You!!!!
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2012 via mobile

Me, my girlfriend & my friends ( 2 other couples) all decided to plan a getaway trip to Lake George Resorts where we all chipped in. However it was a great escape from NYC & all the drama. However we all like it because John which was the guy who helped plan the trip was a great help. He assisted us in whatever we needed to know. Although we went during off season wasn't pretty bad except for when it rain which didn't really ruin our fun because of course we did do indoor activitivites in which we did have a great time. Yes we did have a little bit of issues wherenitnwas hard for us to BBQ because there was one day when it rained hard that we has to wait for the rain to calm down for us to continue BBQ'ing. I do think there's a couple of things they need to add to make the place more comfortable for more people to go. I think John should consider putting an umbrella above the grill so it makes it more easier for to continue BBQ'ing while it is raining. Also thank god it wasn't too hot because there is only one air conditioner that is located in the living room of the cabin. Although there are ceiling fans, but when it gets humid, you are not going to feel the air from the fan. Another thing is, there was like a 19" I don't know the exact size but old school TV in the living room as well. I do believe with all the $$ he makes he can at least get a 32" flat screen TV. Also by the time I went to shower, the rug that was in the bathroom was soaked wet due to the shower curtain. I do think he should put a shower door & also put a BETTER shower head. Honestly the shower head did suck. I was very disappointed in that. Not yet to mention when we 1st got to the cabin, I noticed there was a mouse trap on the kitchen counter by the sink. Smh. On top of that some of our food got spoiled which wenhadnto throw out without it being cook due to the refrigerator that wasn't hardly working. The stove sucked as well. There was only 2 burners that were working. Smh again. Although I did have fun on the trip, I was still disappointed. If I ever go back to Lake George, I would definatetly try another resort. I don't think me & my friends would go back to Diamond Cove. As we was driving to go do water boat activity we saw other resorts that had pools. Diamond Cove did not have a pool therefore if you wanna go out and have fun you basically would have to drive out of Diamond Cove Resort to have better enjoyment. I personally wouldn't spend my $$ on going back to this resort. It was a little bit over pricey too due to lack of activities

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Diamond Cove Cottages, responded to this review, July 8, 2012
Diamond Cove constantly strives for excellence by providing all our guests with a great vacation experience. We listen to our guests feedback in an effort to constantly improve our Lake George resort. Many of the issues outlined by this guest could have been rectified if management or staff were simply notified. During their stay not one complaint or issue was ever brought to the attention of management or our staff. How could we possibly assist a guest with any specific needs if we are not notified? We employ a full time year round maintnence person that takes care of any repairs, breakdowns that our guests may have from time to time. I feel that this guest may have had some frustrations due to the weather challenges they had during there stay. It rained the majority of the time during there short stay which appears to have led to a soured vacation experience and some misleading accusations about our resort. Umbrellas over charcoal BBQ grills is not possible as it may start a fire which would put other guests' safety at risk. They also were aware that there was only one shower in the unit so I would expect that the shower mat would be soaked after 7 adult showers however if they had asked for additional mats they would have been gladly provided. No complaints were ever mentioned about the refridgerator, and possibly their food might have been spoiled from being in the car for 4-5 hours before they arrived at our resort. When they booked their room, they did inquire about our three bedroom deluxe which has 32" lcd tvs, however it was aleady booked and unavailable. They were all aware that they had a 20" tv. They were also aware that Diamond Cove Cottages does not have a pool instead we are a lakefront resort with our own private beach and docking facility. As far as the mouse trap goes the previous guest had mentioned that they were feeding a chipmunk on there deck and one of their kids think it may have run into the cottage so a trap was set in case something had run into the cottage and was just an oversight that it was not removed prior to this guests arrival. That we apologize for. All in all we enjoyed having these guests at our resort in fact they even cooked us a plate of food from the bbq grill. Again if any issues arise at any hotel the guest should always inform the staff so measures can be taken to rectify any concerns. Tripadvisor members can see for themselves that Diamond Cove Cottages is a family friendly resort.
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Additional Information about Diamond Cove Cottages

Address: 3648 Lake Shore Drive, Diamond Point, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George > Diamond Point
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Diamond Point
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Diamond Cove Cottages 3*
Official Description (provided by the hotel):
Lake George Cottages, Cabins Hotel and Suites. Lake George NY Family Vacation Resort. Kitchen Facilities, BBQ Grill, Spa, Fitness Center, Boats, Docks, Charter Fishing, Private Boat Tours, Kayaks, Row boats, Playground, Game Room, Basketball, Ping Pong, Private Beach, Level Grounds, Magnificent Views & Much More. ... more   less 
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Also Known As:
Diamond Cove Cottages Hotel Diamond Point
Diamond Cove Cottages Lake George, NY - Diamond Point

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