The hotel had several bridal party staying at the hotel that weekend. Upon arriving at my room I passed by several rooms and people who were enjoying themselves more than usual. They were boisterous and disrespectful, after closing the door to my room I knew that that situation would only exacerbate as the evening progressed. I returned to the front desk and requested a room change. They gladly changed my room and reissued new card keys, the room stated on the front was 183 but they told me 283. I arrived at 283 and the keys did not work, I called the front desk to confirm that the room was 283 and explained that the card keys did not work. A lovely maintenance man came within 3 minutes to take care of the problem. He took the keys back to be reprogrammed and slipped them under the door so he would not have to bother me any further. Besides this hiccup in my reservation I was pleased with the hotel. My daughter goes to Cortland State and this has always been our hotel of choice when we visit. I love how housekeeping makes animals out of the towels and makes sure you have plenty of towels and toiletries. The beds are very very comfortable and they supply many pillows which are comfortable to sleep on. If you are looking for a clean, comfortable, safe place to stay I would recommend the Ramada for your stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time out of your schedule to share your comment about our hotel
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As a valued guest, your feedback is very important to us. I am glad to know that your time spent with us was so wonderful.
We know you have a choice in hotels and we are delighted that you chose ours. We hope to see you again soon!
Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.
Ramada Cortland General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.