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“Another great Holiday Inn Express!!” 5 of 5 stars
Review of Holiday Inn Express Cortland

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Holiday Inn Express Cortland
2.5 of 5 Hotel   |   4 1/2 Locust Avenue, Cortland, NY 13045   |  
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Ranked #4 of 9 Hotels in Cortland
Certificate of Excellence 2014
Richmond
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Another great Holiday Inn Express!!”
5 of 5 stars Reviewed July 28, 2013

The building was very nice as was the staff.We didn't call on the staff much in our week long stay but when we did they were always super nice and helpful.You guys made our trip very enjoyable! THANK YOU THANK YOU!!

Room Tip: I used the joining rooms having my three kids with me which made our nights very cozy.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, July 30, 2013
Hi Joe: Let me just respond the only way I can to your kind words: THANK YOU, THANK YOU! It is our pleasure to play just a little part in your vacation and we are thrilled that you had a good experience staying with us.
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68 reviews from our community

Traveler rating
    40
    21
    5
    1
    1
See reviews for
40
8
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • Spanish first
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English first
Denton, Texas
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 23, 2013

I spent one night here and liked it. Super fast check-in; clean room, comfortable bed with good pillow choice, refrigerator and microwave in room, excellent location for I-81 travelers.

The breakfast selection was good, but moved at a snail's pace despite having two young ladies running it, versus the normal one. My suspicion is that both were new to the job and hadn't quite learned how to do it right yet. Not complaining, but try to plan a little extra time for breakfast if you are staying there soon.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, July 30, 2013
Dear Guest: We are so happy that you enjoyed your stay with us. I am very sorry for the slow pace in our breakfast area. You are absolutely correct! We were training our new breakfast attendants and I am afraid that produced a bit of a delay. I am happy to report that this will not happen again in the near future since Cortney and Gina are now fully trained and are awesome breakfast attendants. Please come back for the free pancakes, eggs and bacon and the wonderful Perkins muffins!
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Clinton, New Jersey
Top Contributor
71 reviews 71 reviews
12 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 12, 2013

Pleasantly surprised at this excellent location off I-81at this Holiday Inn Express. Warm welcome, appointed room. very clean, new and quiet. Breakfast room is very clean, average assortment unless you are a vegan, then you are banana or nothing. Would stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, July 25, 2013
Dear Guest: We are delighted that you enjoyed your stay with us. Please come back soon!
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Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

Great hotel staff and top class property from cleanliness to product. Very east to access from the hwy. Great quick breakfast at the breakfast bar was sufficient. Lots of well lit parking as well. Near by to great restaurants

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, July 12, 2013
Dear Traveler: I thank you very much and will share your praise with our outstanding staff. Hope to see you again soon!
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Ontario, Canada
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 29, 2013 via mobile

Good stop on the way South. Extremely easy off and on the highway with fuel and amenities nearby.
Booked the same hotel on our return trip in a few days, so I recommend this hotel. Lots of choices in this area, but the location is quite new and clean.

Lots of well lit parking as well.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, June 30, 2013
Dear Guest: Thank you very much for your kind words. We are happy that you have found a comfortable home away from home. Did you get a chance to use our pool? If not this time, perhaps the next time that you stay with us!
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Charlotte, North Carolina
Top Contributor
84 reviews 84 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 28, 2013

This is a more than adequate over night stop. The rooms, amenities, and breakfast room, were all fine. My only question is as to why rates seem higher in this relatively non tourist area. Apparently it's all about what the market will bear. That being said, if you're staying in the Cortland area, this is a reasonable choice. Definitely family friendly.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review, June 30, 2013
Dear Traveler: We are so happy that you took the time to comment on your recent stay with us. We are happiest when our guests enjoy themselves. Outstanding guest service is our goal! We hope to see you again when you are in Cortland!
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New York City, New York
1 review
5 of 5 stars Reviewed June 10, 2013

I stayed with my family at the holiday inn express over the memorial weekend to attend my sons' graduation from Cornell. Bravo to the staff of this establishment. Spotless, friendly people, excellent breakfast. We purchased the graduation package and received goodies everyday from a welcome bag that included munchies, to a teddy bear that was wearing a Cornell tee shirt and Lindor Chocolates. I spoke to many of my sons' friends and nobody had as good an experience as we did. Kudos Holiday Inn Express. Outstanding job!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cortland

Address: 4 1/2 Locust Avenue, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Cortland Hotel Cortland

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