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“Enjoyed our stay!” 4 of 5 stars
Review of Staybridge Suites Corning

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Staybridge Suites Corning
3.0 of 5 Hotel   |   201 Townley Ave., Corning, NY 14830   |  
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Ranked #1 of 6 hotels in Corning
Eagleville, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Enjoyed our stay!”
4 of 5 stars Reviewed November 3, 2011

I traveled here with my boyfriend to visit the Corning Glass museum. It is within walking distance to the museum which was a bonus. Parking was convinent. I love the fact that these are suites- it's so nice to have a living room and bedroom. The kitchen was great with a huge fridge and the room was clean. Enjoyed the free hot breakfast the next day- nothing special, but it was perfectly acceptable. The front desk gave good recommendations for local restuarants.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent P, General Manager at Staybridge Suites Corning, responded to this review, November 30, 2011
I am glad that you enjoyed your stay with us at the Staybridge Suites in Corning, NY. Thank you for the great comments!

Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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  • Any
English first
Philadelphia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 27, 2011

My room was a queen suite and had a small kitchen, a sofa, a desk and more. You could live in this place it is so well equipped! The staff could not have been nicer. Had a friendly conversation at the front desk and they were so helpful. Another staff member helped me find my room. The place is a bit of a maze until you get your bearings.

The room was very clean, the bed was very comfortable and you had your choice of poly-fill or down pillows. Nice touch.. The shower was great with an adjustable showerhead that really pounded on sore shoulders if that's what you want. Lots of hot water.

There was a nice big tv (not flat screen, but who cares), that could be viewed from the bed or the sofa.

The breakfast was pretty good, with the usual fare. There was also a dinner buffet. It was tacos the night I was there but I was too busy collapsing in my room to eat. There was also a small market to buy food like Lean Cuisine or soup and other items.

The location is close to the Glass Museum's Welcome Center (get on the shuttle bus).

I'd stay here again in a heartbeat.

Room Tip: Request a room on the courtyard or away from the highway. The highway noise was not terrible but you...
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  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent P, General Manager at Staybridge Suites Corning, responded to this review, November 30, 2011
Thank you for the great comments on your stay with us at the Staybridge Suites in Corning, NY. We always enjoy hearing feedback from our guests.

Kent Palmer
General Manager
Staybridge Suites
201 Townley Ave.
Corning, NY 14830
607-936-7800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 18, 2011

Close to Highway, Museum of glass and reasonably close to their main street with bars and small stores (walking distance all around. Corning is a small town. If one decides to drive might have a problem parking.) The rooms have a kitchen, nice lightning, wireless (works on ipad), and nice free breakfast in the morning. The dining area could use a little more attention from a busboy. The front desk people ware a riot - great and funny personalities.

Room Tip: The hotel is spread out and there are only two elevators on each side (none close to lobby.) If you...
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent P, General Manager at Staybridge Suites Corning, responded to this review, October 19, 2011
Thank you for you post in regards to your stay at the Staybridge Suites in Corning, NY. We always love getting feedback from our guests!

Kent Palmer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2011

Booked a suite at this hotel because we were unable to find accomadations closer to Ithaca while visiting our daughter. Check in was easy and the gentleman helping us was very welcoming and friendly, providing us with a map of the town and making some suggestions for places to eat. The room was clean and comfortable and though the kitchen area was tiny, we really appreciated being able to make coffee in the morning and having a fridge for snacks etc. The breakfasts were reasonable, nothing fancy, but it made getting on the road fast and easy. Overall, we were very happy with our stay and spent about $50 less per night than if we had stayed closer to ithaca.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
130 reviews 130 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 3, 2011

We were in Corning for the Wineglass Marathon and on this visit, we took our grandkids with us so a suite worked best. This hotel is located in the downtown area so it was just a short walk to the Glass Museum and Market Street.
The staff were very friendly and helpful. My granddaughter and I got pens and paper to accompany our "Boggle" game. The breakfast staff immediately refilled the juice when it was empty, and got hot water for tea right from the kitchen.
The library is a great idea. Take a book and leave another, or just borrow one for the night or two.
The rooms were large and clean. It was also quiet in the hotel which was a pleasure...no loud voices keeping us awake. The kitchen was well stocked with plates and cooking needs. When we requested extra towels, we got them immediately.
The pool was wonderful... water temp was pleasant, lots of towels, air temp comfortable and whirlpool large and clean.
We were unable to get a late check out which was unfortunate since a shower after the marathon would have been nice, but I know this depends on availability.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent P, General Manager at Staybridge Suites Corning, responded to this review, October 5, 2011
Marsha Toronto

Thank you for your kind words about our hotel. I am glad that you enjoyed your stay with us at the Staybridge Suites in Corning, NY. I wish we could have been able to grant your request for a late check out. However, with all the runners that were staying with us we were not able to meet everyone's requests.

Kent Palmer
General Manager
Staybridge Suites
Corning, NY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, WI
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 12, 2011

I am a business traveler, I spent three to four nights a week in the Corning Staybridge Suites for about six months I would rate the hotel as overall good not great. I’ve got one major gripe listed towards the end of this review. This is a long review, please read it all the way through.

Location – great if you are working at Corning, Inc. headquarters or staying here to go to Corning Museum of Glass. Also good for downtown Corning.

Rooms - They are spacious, comfortable bed, mini-kitchen, and depending on room either a counter or table to eat on. . The paint in a lot of these rooms is getting kind of tired, they almost all need repainting. Carpets , furniture, and drapes are all pretty good. Bedding and towels good. Overall, the rooms are okay. One of my coworkers alleges he had a roach in his room, but I never saw one in the six months I was there.

TVS – Horrible old tube TVs, when you watch a DVD (on the Staybridge standard DVD player), the picture vibrates with the sound (and this happened in every single room I was in, not a case of one bad TV). The original equipment remotes are rarely present; the replacement universal remote is rarely programmed to operate the DVD player. Bud knows how to program these, but he isn’t always around.

Public Areas - The interior corridors and stairwells are worn out; The wallpaper is very scratched up, carpets dirty (the kind of dirty that shampooing can’t fix). The conditions aren’t inexcusable, but the hotel doesn’t look as good as it should on the inside. The front desk, business center, library, and great room are nice though.

Breakfast – In other reviews some people stated how great the breakfast is. These people obviously don’t stay at hotels much. This is a boring, standard (but passable) buffet breakfast. Sometimes the breakfast area gets super busy; the breakfast lady can’t keep up. They run out of clean dishes and you have to eat on disposables, the food doesn’t get replaced as much as it should, the tables don’t get cleaned fast enough, it just gets kind of out of control. Lately the managers have been helping out when it gets busy, and things have gotten better. At best, however, breakfast is just good but nothing special.

Evening dinner a.k.a “Sundowner” – kind of like breakfast, except worse. Once in a while they have pizza or barbecue, which are far superior to most options. The red wine is served chilled, which is just plain wrong.

Pool – very good

Exercise equipment – nothing to write home about, but usable.

Laundry – Machines often break. The cycles on these machines take too long, which leads to lack of machine availability. There also aren’t enough machines to support the number of rooms. The washing machines often back up through the floor drain. In short, the laundry room is pretty bad in this place. If you can do your laundry during the day, usually it will work out okay. Evenings can be painful.

Customer Service – There has been a lot of recent employee turnover at the hotel. The new people seem to have a better idea of what constitutes good customer service. I would grade them as “acceptable but improving."

THE WORST PROBLEM AT THIS HOTEL – Everyone who works, here, and I mean EVERYONE, is a smoker. The public smoking area is THE BENCHES IN FRONT OF THE MAIN ENTRANCE! You can almost always see employees smoking at this location, including almost every manager. Guests smoke here as well, but you are more likely to see an employee smoke here than a guest. This is disgusting, why should I have to smell their nasty smoke? Also because EVERYONE who works in this hotel is a smoker, they don’t have the olfactory acuity to sense the nasty stench of cigarette smoke in the corridors. There is a single block of rooms that are smoking rooms (third floor), however through some quirk of the ventilation system you can smell the smoke when walking in the corresponding section of the first floor (I mentioned this to one of the housekeeping staff, she told me she couldn’t smell it. I think she is the head housekeeper). Worse, if you get a third floor room on that side of the building, you have take the elevator up to the third floor and walk through the disgusting stinky third floor smoking corridor. Yuk! STAYBRIDGE MANAGEMENT – I recommend the following steps: 1) move the smoking area to the back of the building, away from any entrances, 2) put up NO SMOKING signs in the front entry and take away the ashtrays, 3) make the property 100% non-smoking; eliminate all smoking rooms, 4) going forward, only hire non-smokers. Smoking status should be immediate disqualification for employment, 5) Prohibit front desk personnel from putting up the “back in five minutes” sign in order to sneak out for a smoke, and 6) offer smoking cessation counseling to your existing employees, you will reduce sick days and health insurance costs if you can get some people to quit.

In summary, this hotel is approximately 10 years old and has not been refreshed. Customer service is okay but needs work. The hotel has a 99.9% smoking rate among its employees, which leads to a total lack of awareness of how offensive their smoking policies are to non-smokers, who are in the majority. The location is excellent which enables them to get away with the problems they have. In spite of my criticisms, the place is okay and worth consideration.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent P, General Manager at Staybridge Suites Corning, responded to this review, October 5, 2011
RH59

Thank you for your comments on your recent stays with us at the Staybridge Suites- Corning, NY. We are working diligently to correct many of the deficiencies that you had mentioned. We are planning to renovate several of the items that you stated this winter. We have also taken another look at our break procedures. We have allocated a separate location away from our entrances for employees to take their breaks. Thank you for feedback as we value your repeat business.

Kent Palmer
General Manager
Staybridge Suites
Corning, NY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2011

Comfortable, clean, nice breakfast, more room than we needed for an overnight stay!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Staybridge Suites Corning

Address: 201 Townley Ave., Corning, NY 14830
Phone Number:
Location: United States > New York > Finger Lakes > Corning
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Corning
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Corning 3*
Official Description (provided by the hotel):
Staybridge Suites Corning New York is an all suite hotel designed for flexibility and adaptability to meet your specific needs. Hotel features, studio, one bedroom and two bedroom/two bathroom suites all include fully equipped kitchens. Other amenities include on-site 24 hour convenience store, complimentary laundry facilities and self serve business center with complimentary high-speed Internet access, on site fitness center as well as complimentary use of local health club. There is a outdoor courtyard including sport court and gas grills. Our hotel offers a complimentary continental breakfast daily with hot item. On Tuesday, Wednesday and Thursdays Staybridge Suites hotels offer the 'Sundowner' reception from 5:30PM-7:30PM with light snacks, beer, wine and sodas. Staybridge Suites Corning New York is located minutes from the Corning Inc. headquarters, it is only a short walk from the hotel to Corning's Museum of Glass and Corning's Gaffer District which offers a variety of restaurants, pubs and unique shopping experiences. You can also enjoy the remarkable Finger Lakes Region and wine country. The Watkins Glen International raceway is only a short drive away as well as more than 50 wineries. ... more   less 
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Also Known As:
Staybridge Suites Corning Hotel Corning
Corning Staybridge Suites

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