I was doing some business on Long Island in western suffolk county. There are lots of hotels located off 495 around Hauppague/Ronkonkoma but 495 going west is an absolute traffic nightmare in the morning and for some reason there are not a lot of chain hotels in the Smithtown/Kings Park area. I wanted something off 495 but anything 10-15 miles west of Commack is double the price and anything 10-15 miles east of Commack will take you 30-40 extra minutes of travel time during rush hour.
I would never stay at the dated Sheraton with its terrible customer service so the Hampton Inn was my only option. The hotel was almost full when I called for a reservation. Which was unfortunate because the greedy hotel will not honor any discounts (AAA, military, etc.) when the hotel is near to being full. So I ended up paying $150 per night, which in my opinion is about $50 more than this hotel is worth. This is a $100 - $120 tops hotel in terms of what you get. But, the location was exactly what I needed for Kings Park business, so I booked anyways.
The first complaint I have with this hotel is that the walls are pretty thin. I could hear several things from the next room ... mostly banging around. A couple toilet flushes. I couldn't really hear the TV or anything but anytime the person moved around it was annoying because I could hear it.
The biggest complaint I have is that the wireless internet is slow as molasses. It literally look me a minute to load a page. I could not even watch youtube videos because of the slow speed they loaded at. And uploading photos to facebook was also impossible. It is free, which is not true of the Hilton and Marriott large hotels in the area but free and slow is never a good combination.
The cable is annoying as well because there are about 15 channels that come in ... and from there on, there are two channels of black for every 1 channel of cable. It also is extremely slow to scroll through the channels because it will pause for a few seconds on every black out channel before bringing up the actual channel. They have HBO but I didn't really feel like the cable was easy to use.
The hotel is relatively clean. The decor and furniture seems updated, although the doors are still the old style metal doors that seem a little industrial. The room is a bit dark and dreary but there is a big wooden wall desk and closet at one end of the room, which is nice. I will say the rooms are nicer than I thought they would be ... although they are on the small side for a business hotel in this area. They don't feel spacious at all ... they feel almost like the rooms in a big city. Also, they have the white bed duvets that most chain hotels are going with these days which I hate because the beds look unmade this way.
This room reminded me of being on a cruise ship or a train in the way it was set up. It feels less like a business hotel room and more like a compartment on a boat. The bathroom is fairly small and utilitarian. It is like a cruiseship bathroom as it is set up for convenience and not space. The sink is in a sideways vanity and the shower curtain comes out on a curved bar to take up a lot of the room.
The beds here are firm and springy. Personally I like a soft bed, so these weren't the best for me. It was kind of uncomfortable ... like sleeping on a boxing ring canvas. The bedding wasn't the greatest either. I felt like the duvet was too small for the bed and the pillows were kind of flat.
There is a big table in the lobby with high chairs. It is a rather small lobby and I don't think it would be very comfortable to lounge in the lobby the way the Hilton Garden Inn or Courtyard by Marriott is. There really isn't a lot of space in this hotel. It all feels very cramped from the lobby to the rooms. At least there is ample parking. And free breakfast.
I would not stay here regularly. I would much rather have a nice, spacious Courtyard or Garden Inn. But for the location, so close to the Sagitos/Southern Parkway and LIE it was good for what I needed. This was an average stay for a much higher price than it was worth because they had me over a barrel as they were almost full.
- Official Description (provided by the hotel):
- Centrally located and newly renovated Hampton Inn in Commack Hot breakfast, wireless internet and airport shuttle.We love haveing you here! ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Long Island/Commack Hotel Commack
- Hampton Inn Commack
- Commack Hampton Inn