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“Best hotel in subic!” 4 of 5 stars
Review of The Lighthouse Marina Resort

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The Lighthouse Marina Resort
3.5 of 5 Resort   |   Moonbay Marina Complex, Water Front Road | Waterfront Road, CBD, Subic Bay Freeport Zone, Luzon, Philippines   |  
Hotel amenities
Winter Park, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Best hotel in subic!”
4 of 5 stars Reviewed June 4, 2014 via mobile

Very attentive service, wonderful restaurant staff, lovely pool day! Air conditioning worked wonderfully, rooms were simple but well appointed, and the food at the restaurant was consistently excellent - in fact, best dining experience in subic/olongapo overall (read: no bad after-effects). Will definitely stay here again!

Stayed May 2014
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    92
    79
    27
    4
    2
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84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Quezon City, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

I coordinated with the Resort for a company event and they did not disappoint. Their sales account officer and reception staff were very attentive to our needs: from ensuring room and bed type preference were accommodated (to the extent possible) to finding rooms for the drivers and nannies of guests in nearby establishments, and assisting car problems of one of the guests. To add, service staff offered to bring cocktails to our room when we were lazy to go down to the pool area, and attentive to our requests during breakfast when we opted to dine by the pool. The quality of service is one of the best I've experienced out of all my 14 years of travel in the Philippines and outside the country.

Room Tip: Look at the description at the website for preference. The room with two balconies is nice.
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 23, 2014

My husband & i stay in this hotel for a week, lobby is nice so im expecting more on the room coz we got aqua suite room, but it happens not, its not worth for what we had pay for each night of stay. The toilet is clog, we had to ask them to do it right, the aircon didn't work right we woke up in the middle of the night sweeting coz the aircon didn't work, blinds in the bathroom didn't work it seems everything didn't work right. All i can say this hotel is 2-star only a regular hotel.

Room Tip: You have to see the room itself first, picture at the website is different from what they offer.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paranaque, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 20, 2014

(Giving this a 5-star rating based from the nearby resorts in the Subic Bay Metropolitan Authority)
EXCELLENT service. Very hospitable staff. Lacks a few more amenities (like maybe a small fitness center). Nice food at the Sands Grill. Perfect view from the rooms (especially the "honeymoon rooms" with balcony). Needs further development for the beach shoreline.

Room, Facilities and Service
Thanks to Mr. Avecilla, Lighthouse's GM, we were able to experience the Aqua Veranda. It had two balconies, a bathroom with jacuzzi tub, a 42" inch 3D TV, an iPod dock and of course, an amazing view to wake up to in the morning! The window door to the balcony is pretty big so I suggest you leave the curtains open at night to wake up to a perfect view in the morning. The hotel has one elevator which is pretty small, which will fit around 3-4 people with baggage. Anyway, the hotel only has around 34 rooms, but I think this helps them provide utmost service to their guests, so expect an excellent service if you plan to stay here someday. You will even receive a complimentary iced tea upon arrival at your room, a dessert as PM snack, and you can request a free hot choco/coffee at night. Some staff were pretty shy, but anyway, they were all hospitable. :)

The swimming pool is somehow small but just enough for the number of guests the hotel can accomodate. There is also a bar outside Sands Grill, their main restaurant where they serve breakfast,lunch and dinner.

Food
We had our buffet breakfast and dinner at Sands. The buffet breakfast was spectacular, wherein they also have a resident cook to whom you can request, for example, an omelette (the omelette was so delicious, I can't get over it). For dinner, we tried their Chicken Kebab, sinigang na hipon and fruit shakes; the Chicken Kebab is a must-try!

Beach area
Don't expect a Boracay-like kind of beach in this area, but I think it's still under development so once it's finished, the area of Lighthouse Marina will look even more spectacular.

Activities
We were able to try the sunset cruise where we road a speedboat and toured the Subic Bay area. While there is not much sanctuaries in the immediate vicinity of Lighthouse Marina, you can travel via speedboat or car to the nearby coves and islands.


Overall, it was an amazing experience, and the management of this hotel are real green advocates, so expect an earth-friendly hotel as well :)

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quezon city
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 20, 2014

In that corner of Subic, it's probably the best but most expensive. When the hotel is full, pool is full also, so its hard to swim. Parking may be a problem also. Food is good though and people are realy friendly. But if you want peace and quiet, Kamana Sanctuary is the best in Subic.

Stayed May 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloocan, Caloocan, Philippines
Top Contributor
90 reviews 90 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 11, 2014

These is a small boutique hotel with 20 plus rooms only. So you should book in advance cause it's always full. I had to book few months back just to get a room. I knew it because I had been back to these hotel several times ever since it open. I like the place it's cozy, big room, clean, nice bathroom with bathtub, friendly staffs, and a king size bed.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed here for our team building and this place did not disappoint us. It is modern and clean and has a pretty lobby. The staff are friendly, prompt and accommodating. The rooms are clean and spacious enough for two and it has nice bathrooms. The corridors however are small and dark, i don't appreciate their elevator - it is too small and claustrophobic, i would rather take the stairs than ride their lift. The restaurant is modern and has an elegant look, it also has alfresco dining which offers a good view of the bay and is located at a very iconic landmark - "the lighthouse." The food offered was just ok and typical of hotel foods, there can be better options around. The hotel is lacking of decent and spacious parking area for guests. This hotel is a good choice for business meetings and for weekend getaways......

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LighthouseMktg, Manager at The Lighthouse Marina Resort, responded to this review, May 20, 2014
Dear Valued Guest,

We are truly grateful you were able to voice out your concerns about our hotel. Although we greatly appreciate that you felt accommodated and welcomed here, we are deeply saddened that your expectations were not surpassed. In this light, on behalf of the Lighthouse staff, please accept our sincerest of apologies. The structural problems that you mentioned are well noted and we apologize for the inconvenience.

Please know that we strive to ensure our patrons experience the best visits as possible during their travels. And as proof that we take every complaint or comment seriously, we are continuously improving our facilities, food selection, and services.

Please feel free to contact us if you have any further questions or comments concerning your stay. Thank you, and we hope you could find the time to visit us again.

Lighthouse Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lighthouse Marina Resort

Address: Moonbay Marina Complex, Water Front Road | Waterfront Road, CBD, Subic Bay Freeport Zone, Luzon, Philippines
Location: Philippines > Luzon > Central Luzon Region > Subic Bay Freeport Zone
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Subic Bay Freeport Zone
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lighthouse Marina Resort 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
The Most Lavish and Magnificent Subic Bay Experience. Like a beacon that steers boats to shore, this magnificent establishment on the Subic waterfront can serve as a venue that beckons travelers seeking world-class comfort.Our Commitment. Lighthouse is committed in creating value and improving guest’s experience. We have this genuine interest in our guest’s evolving needs, thus we invest in our infrastructure and our people as we strive to provide a compelling guest experience. Our company was built on serving and satisfying guests and meeting if not surpassing our guest’s needs is always our No. 1 priority.The Location. The Lighthouse Marina Resort is a three-floor, 34-room boutique hotel capped by a lighthouse. The hotel is sleek and ultra-modern in its Palafox-designed architecture. Done in almost austere Italianate architectonics with its elegantly simplistic hotel façade, the hotel main building provided a perfect compliment to the 20 meter light tower done in surprising detail very faithful to naval architecture specifications. It’s exclusive location hidden in the midst of the busy Waterfront Road makes it the ultimate haven of retreat. The Lighthouse was established on 2007 to provide transient residence to executives of business locators of the Subic free port zone; and for tourists who frequent the port more for its sailing and eco‐tourism than its business.Ease of Travel. Proximity and ease of travel are always a concern for many people who are trying to escape the hustle and bustle of life in the metropolis. Just less than a year ago, Subic was a grueling three to four hour drive from the city capital. Today, all roads lead to a tranquil location, a journey of heightened leisure, traversing through a scenic paved ultra majestic highway newly built to serve as the main vain of the Manila-Subic connection. the Subic Clark Tarlac Expressway.For a relaxing, and inexpensive travel, the flicker of light at the Lighthouse Marina Resort just got brighter. A perfect vacation haven away from home just got closer.Its exclusive location hidden in the midst of the busy Waterfront Road makes it the ideal chill out place within the shorelines of Subic Bay. ... more   less 
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Also Known As:
The Lighthouse Marina Hotel Subic
Lighthouse Marina Hotel

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