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“Wonderful!” 4 of 5 stars
Review of Hilton Garden Inn Clifton Park

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Hilton Garden Inn Clifton Park
3.0 of 5 Hotel   |   30 Clifton Country Rd, Clifton Park, NY 12065   |  
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Romance Package
Ranked #1 of 6 hotels in Clifton Park
Amsterdam
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Wonderful!”
4 of 5 stars Reviewed February 13, 2013

I chose this hotel as a surprize for Valentine's Day for my husband. It is attached to the adjoining mall which is nice because you can just leave coats and boots in the room and wander the mall comfortably. We went to the movie theater and then had dinner in the hotel's restaurant which was pricey, but very good! There are a couple of reasons for the 4 instead of 5 stars - was not happy that we were unable to park in the few spots reserved for the hotel. We had to actually use the mall parking lot. We had a king sized suite, which was comfortable, but lacked decor and was very sterile and business-like. We were unable to use the hot tub because someone had broken a glass in it and it had to be drained - nor were we able to use the pool because it was postage-stamp sized and filled with kids. We were, however, able to enjoy the whirlpool tub in our room which more than made up for it!! I would definitely recommend this hotel to friends and family!

Room Tip: If you are able to upgrade to the king suite, I highly recommend it! Roll-away beds are available i...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, March 25, 2013
Thank you for your review! We’re glad to see that you enjoyed your stay and appreciate your feedback. Because we do share the parking lot with the mall we are attached to, we have an additional entrance to the hotel within the mall. We understand that sometimes the mall can be quite busy so we have uploaded a parking map to give additional parking options. We are also happy to hear that you were able to use the whirlpool tub in your room!

Thanks for staying – we hope to see you again soon!
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158 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Boca Raton
Top Contributor
93 reviews 93 reviews
7 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 14, 2013

I had to check out and go to The Homeward Suites . The bed was firm but there was a bar in the middle of the bed so you had to sleep on your side. The rooms are small. I booked there because it is a new hotel and you can see that they strive to make your stay as comfortable as possible but it just was not good enough for me. Breakfast did not come with the room but we had a decent breakfast. The oatmeal was good.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, January 15, 2013
Karen,

Please accept our sincere apologies for not meeting your needs during your recent stay with us. We hate to hear of any guest departing ahead of schedule though we are glad you found comfort at our sister property. We are sorry to hear you were uncomfortable in our beds and that you were not impressed with our overall service. We will share your comments with our team so that we may make changes to better meet and exceed our guests' expectations moving forward.

Thank you again for your comments.
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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2013 via mobile

I came here with my friends for my birthday & we really enjoyed our stay! The room was clean, the hotel is in a great location with plenty of restaurants/bars around, & the pool area was clean and enjoyable. I didn't really mind that the parking was a little difficult. I would say my only complaint is that the bed was very firm & hard on my back, and the pillows (or at least the pillows on my bed) were pretty flat, so I didn't get a very good night of sleep. Besides that, great hotel!

  • Stayed January 2013
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 2, 2013

It was the night before New Year's Eve, and the hotel was pretty quiet but the front desk clerks welcomed us with big smiles and offers to do absolutely anything to make our stay memorable. As it turned out, all they had to do was be themselves and let this fine inn work its one-night magic on us. When we booked, we had chosen the Bed & Breakfast package. Our king-size bed was comfortable, the bath with deep tub was pristine, and the flat-screen TV put on a double feature for us this wintry night. Next morning, we chose from an array of made-to-order breakfast entrees and had some fun with a buffet of side dishes including lots of fresh fruit. A nice feature of this hotel is its door to the adjoining mall that includes a multi-screen movie theatre and a variety of shops. Before we left, we picked up a birthday present, on sale at Boscov's, and had it wrapped for free.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, January 4, 2013
Thank you for such a great review! We appreciate you taking the time to share your experience. We will bring back your comments to our team – our staff will be delighted to hear of your review! We are glad you took advantage of our location in the mall and got that birthday gift taken care of! We hope to see you again soon!
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Sarasota, Florida
Top Contributor
150 reviews 150 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed December 11, 2012

Parking at this place is the pitts - (because of great restaurant) - but the hotel is top notch - clean - I love the place - I will be staying here regularly as I work in the area -

The Prime bar is an awesome restaurant - Gym and pool are good too

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, January 4, 2013
Thanks for your great review! We have passed along your feedback about our restaurant, Prime Bar + Grill, and we’re so happy to hear that you enjoyed your overall experience. We look forward to welcoming you back!
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Sterling, New York, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2012

This hotel was terrific, the rooms were very clean. The hotel is fairly new, and contains a steak restaurant on premisis that has outstanding food but is a little pricey. If you are on a budget there are several options available within walking distance. We went to the Irish pub across the parking lot which had a great ambiance and good food. The staff was very inviting, and the room rates were as cheap as the lower tierd Hilton property in the area so how could you resist. I travel frequently for work and have fairly high standards, this was a personal trip with my wife, and we both enjoyed our stay immensly. I would recommend this hotel to anyone who needs to stay in the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, January 4, 2013
Thank you for your feedback! We sincerely appreciate you taking the time to review our hotel. We’re glad that you enjoyed your stay and will be sure to tell our housekeeping staff to keep up the good work in regards to the room cleanliness. We hope to see you again soon!
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Utica, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

My husband and I stayed here for our anniversary. We had the best experience from the moment we walked through the door. The staff, room, surroundings and all the extras were truely amazing. The shopping center attached and all the stores, restaurants around were great. We parked our car and left it for the weekend. Were able to walk everywhere. The bar and the restaurant had amazing servers, staff and food....we will definintley stay again and highly recommend this hotel to anyone.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this review, November 27, 2012
Thank you for taking the time to leave us a great review! We are so thrilled to hear about your experience with our hotel and staff. We look forward to sharing your comments with our team. We are also glad to hear that you were able to enjoy our proximity to the shopping center and that you had a great time at Angelo’s Prime Bar & Grill. We look forward to seeing you again at our hotel!
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Additional Information about Hilton Garden Inn Clifton Park

Address: 30 Clifton Country Rd, Clifton Park, NY 12065
Phone Number:
Location: United States > New York > Clifton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Clifton Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Clifton Park 3*
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