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“Room way too small!!” 2 of 5 stars
Review of Islander Marina & Lodge

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Islander Marina & Lodge
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500 Theresa Street, Clayton, NY 13624   |  
Hotel amenities
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Room way too small!!”
2 of 5 stars Reviewed September 5, 2013

We stayed in the Maple room (one of the most expensive rooms) that can be best described as "uncomfortably confining". Both my wife and I left with a sore area when our lower legs banged against the "pointed" wooden bed frame trying to navigate around it. The room would make a Microtel room look large. We asked if we could move on the second nite to a larger similar priced room that was not booked but was told no we couldn't. Second day we did not receive complimentary K-Cups coffee that we received when checking in and there was no coffee to be found in the building. The fruit that others have talked about was several days old. At $150 per nite in season rates this is unacceptable This building is not very sound proof.Late nite travelers checking could be heard with lots of banging going on. Stay here only if you have to!!

Room Tip: Don't stay here
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    8
    6
    1
    2
    0
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9
Solo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
McLean, Virginia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2013

Others have mentioned the friendly staff, but we didn't see a soul during our three-night stay. Envelopes with key were waiting on the "check-in" desk, and we let ourselves in. No personal check-out either: We dropped the keys and left. A note on the back door gave a name and phone number if we needed help; luckily, we didn't! Fooms are fresh and spotless, and a communal bowl of fruit and a coffeemaker in the large hallway were appreciated; unfortunately, a spring-water dispenser wasn't replenished. For the price, a continental breakfast--even just a tray of pastries and a pitcher of juice--would have been a nice touch. Luckily, breakfast in town is a treat: Try Bella's (great water view) or Koffee Kove (good locals' hangout).

Room Tip: Of the two water-view rooms, Maple and Beau Rivage, pick the latter: It's almost twice as large...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rochester, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013

Came to visit my sister in Clayton and she surpised us with a room for the night. It was offseason so we were the only ones staying there. Our room was breathtaking. Great view of the river. The bed was very comfortable. The room was very clean. I can't say enough on how great our stay was there. We will be visiting here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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birdybirdcars
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 15, 2012

I stayed here in the off season for business. It was great to be immersed in the marina, with a boat launch right next door and a gorgeous porch overlooking the water. This does, however, make for some noise, but it wasn't too bad. Another downfall to staying during the off season is that there is no internet in the hotel proper, but it is available a short walk to the lounge, which has a TV, Playstation, couches and tables, coffee, and more available 24 hours for guests. This lounge also boasts a wall full of windows overlooking the water on two levels. I was told the wifi is available in the hotel itself during the regular season. The rooms are nautical and classy, everything is brand new. The TV remote did have some buttons that didn't work which was mildly annoying. The availability of fruit and coffee (from pods!) was convenient. The town is a short quick walk from here, full of shops and restaurants.

Room Tip: Get a room on the right side (norht) for a better view, but there is more traffic from the dock on t...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bethel, AK
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2012

My guests stayed here for the 4th of July weekend. We had our wedding across the street at the Antique Boat Museum - the locationw as perfect. They could walk easily to downtown Clayton as well. The staff at the Islander took care of everything! I'd definitely recommend to a friend.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2012

From the moment arrived, we felt like one of the family. Islander Marina & Lodge became our home away from home during our summer travels on our motoryacht. It is located perfectly in the heart of the 1000 islands. We felt safe and residents of Clayton where welcoming. The facilities at the Marina were modern, spacious and very clean. The town of Clayton was charming. The sunsets over The River were spectacular.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymart, Pennsylvania
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2012

The staff went out of their way to accommodate us. The room was very clean and the price is right for the area. We will stay again and recommend this lodge to all our friends. The view from the deck is spectacular. It is also across the street from the Antique Boat Museum. This makes it ideal to stay at for weddings or other events at the Museum.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Islander Marina & Lodge

Address: 500 Theresa Street, Clayton, NY 13624
Location: United States > New York > Clayton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 7 Specialty Lodging in Clayton
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
The Islander Lodge, adjacent to the Antique Boat Museum Campus and overlooking spectacular sunsets on the St. Lawrence River, is a newly appointed seven room lodge. A deck overlooks the marina and seaway. Shops, restaurants and museums are all within walking distance in this historic village of Clayton. ... more   less 

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