We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stayed Several Times - Will Stay Again” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Hotel & Suites Syracuse North - Airport Area to your Saves list
Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
2.5 of 5 Hotel   |   5860 Carmencia Drive, Cicero, NY 13039   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #1 of 3 Hotels in Cicero
Perth
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Stayed Several Times - Will Stay Again”
5 of 5 stars Reviewed April 17, 2013

I've stayed at this hotel 4 or 5 times, always happy.
The location is easily accessible. Not a lot close by, but an easy drive to Walmart, Target, restaurants etc.
All the standards of Holiday Inn Express, clean and comfortable.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, May 21, 2013
396Wendy,

Thank you for your review, we're very happy to hear that we have been able to consistently deliver the level of service that we are striving for. Hopefully as the area immediately surrounding our hotel continues to develop we will gain more restaurants and shopping within walking distance. Thank you for your continued business, we look forward to seeing you again soon!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

144 reviews from our community

Traveler rating
    81
    49
    9
    3
    2
See reviews for
56
29
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rigby, Idaho
Top Contributor
200 reviews 200 reviews
192 hotel reviews
Reviews in 126 cities Reviews in 126 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed April 16, 2013

Having stayed at this property last year, when I found myself in Syracuse again for business this hotel was high on my list of considerations. It is a new property, still very clean, and I enjoyed my stay.

Room Tip: Certain rooms do not have a work desk - so check the room description carefully before you book if y...
See more room tips
Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, May 21, 2013
Ajnuff,

Thank you for your review and continued business. We are happy to hear that we were able to meet your needs and expectations on both of your visits. You are correct that not all of our rooms have a work desk. Our standard two queen rooms are the only type which do not, if you ever reserve one of these rooms and need a desk, please don't hesitate to ask and we should be able to move or upgrade you!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Syracuse, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

The rooms were spacious clean, and neat. Someone made our stay especially memorable. Her name is Fanny. She was in charge of the continental breakfast area in the morning. She went above and beyond what would be expected from service. She kept our coffee cups filled and shared with us some fun stories. She also took the time to make the kids feel welcome. Gave them the t.v. remote and let them pick the station. We also had a birthday party in the conference room that day, she took the time to help us set up and get any supplies we may need. She would be a main reason we would come back for another stay.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, May 21, 2013
Rox5car,

Thank you for your wonderful review and compliments about Fanny. We share these reviews with our staff and Fanny is always thrilled to see when she has made a memorable impact on a guest. I can assure you that she will remember you on your next visit as well!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
141 reviews 141 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed April 14, 2013

This is where we stay when we are in Syracuse, cannot ask for better service with clean amenities. The beds are so comfortable. Great service from front desk, my mother and I were given a room that overlooked the highway; unfortunately the noise of the highway was a problem and need to ask to be changed room. I called front desk, explained our reason for the room change and within a few minutes all was settled and were given another room, the front desk person, a young lady was apologetic and even came to our room to help us change room. We were surprise to have received an upgrade. The room was very comfortable equally as clean at the first and the beds were very comfortable. I am a light sleeper and don/t usually takes well to hotel beds. This is the reason that we only stay at this Holiday Inn when in Syracuse, the hotel is new, clean and the service is great. Free breakfast, great selection, unfortunately I cannot drink the coffee as they do not carry lactose free milk, the only tea was the orange pekoe, nothing else, I would have appreciated assorted tea collection. Maybe next time, I get to stay they may have it.

Room Tip: Rooms facing the highway can be a bit noisy.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, May 21, 2013
Axxiefox,

Thank you for your review of our hotel. We appreciate your wonderful comments on our staff, service, and amenities. There is a little bit of highway noise on that side of building that might bother some light sleepers, I am glad we were able to move you to a quieter room where you were not disturbed. Also, we do normally have a wider selection of tea, I apologize that we must have run out and were waiting for our next delivery. We will make sure to have our selection stocked up for your next visit!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winthrop
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Arrived late with no reservations; manager was very friendly and accommodating; the foyer and breakfast area was very clean and neat; the room was clean, comfortable and not noisy. The breakfast they provided was good. Would stay there again.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, April 10, 2013
Michael G,

Thank you for your review of our hotel, I am happy to hear that you had an enjoyable stay and that we were able to meet your expectations. I am thrilled that you would stay again and we look forward to your next stay!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 29, 2013

This is my second time to stay here. Both times we stayed here to break up our drive to New York City. The hotel is right off the highway and easy to get to. It is clean and comfortable and does the job. There are several outlet malls in the area that we also visit on our way through. In addition, they have long term parking if you are flying out of the Syracuse airport. All in all, I would stay here again.

Room Tip: Ask for a room not facing the highway, they are quieter.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, April 10, 2013
TravelonJo,

Thank you for your review of our hotel. We appreciate your continued business and we are happy to hear our hotel can be of convenience for you. We're happy that you were able to make the most of your time in Syracuse and get some shopping in as well while passing through! We'll see you again soon!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013 via mobile

After traveling all day, we arrived and were greeted by the nice young man at the desk (he was also helpful the next day with our million questions.) We were looking forward to getting to the room and resting--and it was wonderful! The room was very clean and comfy. The bathroom was fantastic as well! We enjoyed our stay; we got a wonderful nights rest. I would say the only downside was how close it is to the road; but in our case it was a plus since we were in the area for a concert, so it was easy to find, etc. If your passing thru, stay!!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review, March 28, 2013
OneLove89,

Thank you for your wonderful review, we appreciate the compliments on our staff and the hotel. We hope to see you again soon!

Daniel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites Syracuse North - Airport Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmencia Drive, Cicero, NY 13039
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Cicero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Orbitz, Agoda, Hotels.com, Booking.com and Tingo so you can book your Holiday Inn Express Hotel & Suites Syracuse North - Airport Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.