I booked a "suite" with a king bed, a big sofabed and a rollaway through the Comfort Suites central reservation office. What I got was a smallish room where the five of us had to cram into two beds. The clerk at the front desk apologized, but there are just no rollaways at that hotel, and the place was booked! The biggest deception, however, was that the sofabed was broken. The two of us in the sofabed just didn't sleep all night.
On top of that, the A/C system is bad. The air blows directly on you, no matter where you are in the room (which is probably why they turn it up so much before you get to the room). And you can hear the neighbors, the elevator and the ice machine next to the elevator.
Avoid room 214 at all cost! Avoid this hotel altogether! The following morning, the clerk admitted that all sofabeds were broken and that they were waiting for replacement parts.
In the meantime, I am waiting from a refund for the $161.10 I paid that night...