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“This is a nice,clean...” 4 of 5 stars
Review of Comfort Suites Syracuse - Cicero

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Comfort Suites Syracuse - Cicero
2.5 of 5 Hotel   |   5875 Carmenica Drive, Cicero, NY 13039   |  
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Hotel amenities
Ranked #2 of 3 Hotels in Cicero
Paris, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“This is a nice,clean...”
4 of 5 stars Reviewed August 13, 2013

This is a nice,clean, quiet Comfort Inn that met all our needs. Check-in was quick and the person at the desk was helpful. Comfy beds, large room, very clean. Breakfast (included) was above average with better than the usual fare in this price range. Close to a restaurant (Cracker Barrel) but not really great for walking to it if that is what you want to do.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    68
    44
    11
    10
    5
See reviews for
52
39
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Latham, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 13, 2013

Stayed at the Comfort Suites this past weekend. Myself and my son along with 3 other fathers and their son's were in town for a basketball tournament. We booked 2 room on Hotwire and then called the hotel requesting rooms with 2 beds. We were told over the phone we "were all set, no problem". When we got to our ooms we had King Suites, 1 bed and a pullout love seat. Went to front desk and was told the hotel was sold out and they could not help us. Other than this issue the hotel itslef was very clean, staff was friendly, continental breakfast was typical. Overall a decent place to stay, would not pay the rate being asked by Comfort though way overpriced for the area.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canada
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 29, 2013

We ended up at the Comfort Suites because of overbooking by a hotel we had booked through Booking.com and were pleasantly surprised.

A 4 year old hotel, well kept, front desk check-in was a breeze and breakfast was ok. As other posts have mentioned, one has to head downtown Syracuse to find restaurants. Easy to get to Destiny USA mall and also Waterloo outlet mall.

I would stay at Comfort Suites.

Room Tip: Request quite room when there are wedding receptions taking place at the hotel.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2013

From our fore most moments stepping into the establishment, we stumbled upon some phenomonal front desk help: Especially the services rendered by Amanda And Brandie, they truly went above and beyond the call. The Downturn service truly gave thier all in all performance and excecution of set tasks. All and all the estounding overall treatment we have recieved, enhanced and complete our endevour.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Upper Black Eddy, Pennsylvania
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 11, 2013

My family stayed here the middle of June for our annual fishing trip. The breakfast in the morning was fantastic. The kids enjoyed the pool. The lounge area was very nice. The only issue we encountered was a very rowdy group of people staying there for a wedding that decided to stay up all night and party next to our room, in the hallway and in the parking lot. The manager did refund most of that nights stay, which we did appreciate and we do plan on returning next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Top Contributor
64 reviews 64 reviews
64 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 10, 2013

Booked on Priceline for a very cheap price and got this hotel. We had stayed here once before when it was brand new so we knew what to expect. The hotel is very clean and attractive, and serves its purpose well as a quick stopover hotel. We had two minor faults: Our room had a bad musty smell when we walked in, and the mattress cover and sham had a disgusting red stain down the side (cool aid?). Other than that it was a good stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 29, 2013

We booked through Hotwire for this hotel and we got a good deal. The staff is at the front desk was friendly and check-in was very smooth. The hotel is newer and the lobby and the room is modern and very clean. We had a king size bed and the room has everything one needs on a trip to a place like this. Pleasantly surprised by the flat screen tv, the nice bath, fridge, micro wave, free wifi, and free breakfast.

Now about the negatives, the hotel is located in nomads land and there isn't anything nearby like a decent diner or restaurant. There are McDonald and Arby but that's not much of a choice. A bit far from Destiny USA or Waterloo Outlet Mall. If you wish to explore the Syracuse area, this may not be an ideal location.

A nice new hotel, but I am not sure the location is that great so we don't think we'll stay here as it is a bit away from the shopping centres. It has nothing to do with the establishment or the staff, which were great.

Room Tip: Please check your other options in Cyracuse!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Syracuse - Cicero

Address: 5875 Carmenica Drive, Cicero, NY 13039
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Cicero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Syracuse - Cicero 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 
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Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero

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