I attended a conference at the Comfort Suites Cicero in March, 2012. The concierge staff was friendly and helpful upon arrival, and when I booked an extra night due to a snow storm. My room was quite nice. The service (and experience) went down hill after that. The conference food (hospitality, dinner, breakfast, snacks during workshops) was the worst to which I've ever been exposed. The wait stuff was unfriendly and belligerent. The conference attendees were not at all made to feel welcome, and our requests (simple things like replacing water pitchers during the workshops) were ignored.