Staff was a bit overwhelmed the day we checked in - I think they were short staffed and the cleaning was a bit behind schedule. That being said, they were professional and courteous under trying circumstances. We had a few requests which were politely taken care of - room was comfortable and clean. Manager's reception - Wine (really good white, we were pleasantly surprised), and a few snacks were welcome after a trying drive which included a very long stretch of construction. Would stay again.Breakfast was fine. Cracker Barrel within walking distance. Good location - easy to get back on the highway and head to Ontario.

Our family of five recently used their park and fly offer including a suite, free parking and transportation to the Airport. The price was competitive at about $130, the facility was immaculate and, frankly, smelled strongly of new paint and carpet. The beds were very good and the room was roomy enough with a fold-out couch for our 5th person. The shuttle was on time for our very early flight and the staff arranged for some coffee and bagels despite the early hour. The only negative is the pool. Tiny, underheated and the water was cloudy and uninviting. For a family with kids, that is a big drawback. Recommended so long as the pool is not important to you.

I've stayed at many Marriotts, Hiltons, and Sheratons, which usually feature tiny, overpriced rooms. The Comfort Suites had larger rooms, a nicer, better appointed bathroom, and was completely quiet at night. Unlike the hotels that cost two or even three times as much, the Comfort Suites had free internet, a free breakfast (including eggs, sausage, waffles, yogurt, etc.) and even a manager's reception with wine and other drinks in the evening. An incredible value. The room was huge and perfectly clean, there was a couch and coffee table as well as two beds. The beds were comfy and the room was dark and silent so we slept well. I could not have been more pleasantly surprised and impressed. Right off Highway 81 and close to the Syracuse airport. The only con: The toilet paper was cardboard-like--didn't quite go with the granite bathroom.

This was our 5th visit to the Comfort Suites in Cicero and I can't say enough good things about this place. The place is spotless and you can tell that management and the employees take pride in what they do. The rooms are clean and neat and beds very comfortable. When you check in or check out, the front desk personal are ALWAYS professional and friendly. Breakfast is good and offers a little something for everyone. Highly recommend!