We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Seriously??” 3 of 5 stars
Review of Comfort Suites Syracuse - Cicero

Save Saved
You added Comfort Suites Syracuse - Cicero to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Syracuse - Cicero
2.5 of 5 Hotel   |   5875 Carmenica Drive, Cicero, NY 13039   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #2 of 3 hotels in Cicero
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Seriously??”
3 of 5 stars Reviewed April 26, 2012

Spend a ton of time on the road, usually in Choice properties due to work bookings. Have never once been upgraded or even recognized as an Elite Diamond member at least 2x over. (thank you Holiday Inn/Priority Club for continually doing both) Today was a classic......... no delivery menus at the front desk. Really????
Perfect example of a decent enough hotel, but lousy front desk service. Left a bad taste in the mouth. Won't be back.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 people have reviewed this hotel

Traveler rating
    57
    38
    11
    8
    4
See reviews for
46
32
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
NB
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 22, 2012

Staff was a bit overwhelmed the day we checked in - I think they were short staffed and the cleaning was a bit behind schedule. That being said, they were professional and courteous under trying circumstances. We had a few requests which were politely taken care of - room was comfortable and clean. Manager's reception - Wine (really good white, we were pleasantly surprised), and a few snacks were welcome after a trying drive which included a very long stretch of construction. Would stay again.Breakfast was fine. Cracker Barrel within walking distance. Good location - easy to get back on the highway and head to Ontario.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upstate
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 12, 2012

Our family of five recently used their park and fly offer including a suite, free parking and transportation to the Airport. The price was competitive at about $130, the facility was immaculate and, frankly, smelled strongly of new paint and carpet. The beds were very good and the room was roomy enough with a fold-out couch for our 5th person. The shuttle was on time for our very early flight and the staff arranged for some coffee and bagels despite the early hour. The only negative is the pool. Tiny, underheated and the water was cloudy and uninviting. For a family with kids, that is a big drawback. Recommended so long as the pool is not important to you.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, AZ
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2012

I've stayed at many Marriotts, Hiltons, and Sheratons, which usually feature tiny, overpriced rooms. The Comfort Suites had larger rooms, a nicer, better appointed bathroom, and was completely quiet at night. Unlike the hotels that cost two or even three times as much, the Comfort Suites had free internet, a free breakfast (including eggs, sausage, waffles, yogurt, etc.) and even a manager's reception with wine and other drinks in the evening. An incredible value. The room was huge and perfectly clean, there was a couch and coffee table as well as two beds. The beds were comfy and the room was dark and silent so we slept well. I could not have been more pleasantly surprised and impressed. Right off Highway 81 and close to the Syracuse airport. The only con: The toilet paper was cardboard-like--didn't quite go with the granite bathroom.

Room Tip: We requested a pet-free room due to allergies and were accommodated.
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 4, 2012

This was our 5th visit to the Comfort Suites in Cicero and I can't say enough good things about this place. The place is spotless and you can tell that management and the employees take pride in what they do. The rooms are clean and neat and beds very comfortable. When you check in or check out, the front desk personal are ALWAYS professional and friendly. Breakfast is good and offers a little something for everyone. Highly recommend!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2011

I went with my spouse and parents, we were heading from 1000 islands to Niagara falls, on the way we stayed over night. The breakfast is good. rooms are neat and clean. The hotel is new one. This place is best for over night stay to relax from the long drive

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houghton, Mi
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 5, 2011

Chalk up another one from the fine folks at the comfort suites. Upon arrival we were told about the managers special that there were snacks and beverages available in the lobby from 5:30 to 7:30. Monday-Thurs. The room also was very nice, clean, comfortable. The only downside is that there is no hot tub and that the pool was a little cool. And the breakfast in the morning is great lots of choices.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Comfort Suites Syracuse - Cicero? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Syracuse - Cicero

Address: 5875 Carmenica Drive, Cicero, NY 13039
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 hotels in Cicero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Syracuse - Cicero 2.5*
Official Description (provided by the hotel):
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Choice Hotels, Booking.com, Expedia, Orbitz, Tingo, Priceline, Travelocity, getaroom.com, BookingOdigeoWL, Agoda and Venere so you can book your Comfort Suites Syracuse - Cicero reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero

Owners: What's your side of the story?

If you own or manage Comfort Suites Syracuse - Cicero, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.