We had a really great time at the inn. The rooms and grounds are gorgeous, the pool very relaxing,and a very friendly staff. The food wasn't amazing, but very good. It was a perfect luxury quick getaway coming from New Jersey.
However, the one disappointment was the spa. We stayed 2 nights mid-week. Our spa reservations were for the late afternoon. We did the Turkish Hammam, and the treatment itself was very nice. However, a big part of a spa experience is not just the treatment, but the overall experience, and a part of this is having the opportunity to relax afterward. Any high end spa I’ve been to you can rest as long as you want afterward, and most places provide teas, and some snacks (dried fruit, etc). I guess our treatment was scheduled as the last appointment of the day. When we finished our treatment we went into the library and were offered water. I asked our therapist for tea , and the lady at the front desk came over to tell us she was closing down (ie, no tea was available). We were expecting a few moments to rest, have a nice cup of tea, and “pre-or post-treatment tapas,” as listed on the web site. But, we were rushed out after given water. It was very obvious they wanted us out so they could shut down. A high-end spa should take scheduling into account and not book someone so they are finished the minute they want to shut down for the evening. It wasn’t a very relaxing end to our treatment. Additionally disappointing was that I sent an email to the inn after we left providing a bit of feedback on this experience, and they never responded.
A few other items were a bit odd considering the inn is fairly high-end.
--In the afternoon chips and soft drinks are put out for grazing. This seemed a bit out of place, and would have expected more upscale sodas, and snacks like nuts and dried fruits, or higher end crackers, etc.
--Watch out for the cappuccinos in the restaurant. We were told they weren't included with the meal, but they charge you $8 per cappuccino. Make sure you make one for yourself at the self-serve coffee bar.
--The music played throughout the inn is extremely repetitive. We heard the same orchestral versions of soft rock many times.
However, these are of course a bit nit-picky and overall the experience was great.
- Official Description (provided by the hotel):
- Glenmere Mansion is a Relais & Chatueax, 18-room luxury boutique hotel on 150 Hudson Valley acres overlooking Glenmere Lake. The Gilded Age mansion, circa 1911, underwent a 3 year renovation, opening Jan. 2010. Acres of beautiful gardens, heated outdoor swimming pool, tennis, bocce and croquet courts, and 2 restaurants on site. Spa opens summer 2011. Romantic getaway, (children over 16). Voted "Top Ten Small Boutique Hotel in the World" by Gayot Hotel Guide 2011. ... more less
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- Also Known As:
- Glenmere Mansion Hotel Chester