We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Right across from Buffalo airport” 5 of 5 stars
Review of Hilton Garden Inn Buffalo Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Garden Inn Buffalo Airport to your Saves list
Hilton Garden Inn Buffalo Airport
3.0 of 5 Hotel   |   4201 Genesee St, Cheektowaga, NY 14225   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed N' Breakfast!
Ranked #7 of 22 Hotels in Cheektowaga
Certificate of Excellence
Ontario
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Right across from Buffalo airport”
5 of 5 stars Reviewed November 20, 2012 via mobile

Very convenient location, right next door is "the parking spot" to leave your car for park n fly. Rooms are very clean and the shuttle service was excellent in the morning. This is the first time we flew out of Buffalo and they made it so easy.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, November 26, 2012
Thank you for taking the time to review our hotel. We hear from many of our Canadian friends how convenient it is to fly out of Buffalo. Our 24 hour shuttle service truly makes it easy for our guest to get to and from the airport. I'm glad you found our hotel to be clean and comfortable as well. Next time you fly out of Buffalo I hope you will decide to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

529 reviews from our community

Traveler rating
    302
    165
    43
    10
    9
See reviews for
166
106
33
167
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Selden, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 5, 2012

We stayed here for a wedding we went to in Buffalo. The hotel was very large and directly across from the Buffalo Airport. It was convenient for family that was flying in since they offered a free shuttle. The rooms were clean and quiet. I would stay here again if we traveled to Buffalo.
Only downside, they do not offer a free continental breakfast but do have a 10.00 buffet in the lobby that looked nice.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, November 12, 2012
Thank you for taking the time to review your hotel stay with us. I'm glad you found our rooms to be clean and quiet, these are two important factors when choosing a hotel. I'm sorry we do not offer a complimentary continental breakfast, however as you saw we do have a terrific breakfast of made to order eggs, pancakes, waffles, etc for only $10.95. Many of our guest rave at our breakfast selections. We hope to see you again in the near future and again Thank you for choosing to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 4, 2012

Stayed overnight for early flight out of buffalo. Great room and service. Location is great.
Onsite restaurant and bar were good - other close by if you have a car, otherwise you would be stuck as nothing close for walking

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, November 8, 2012
Thank you for taking the time to review our hotel. I'm glad to see you took advantage of our bar and restaurant. Our guest like the fact they can get a great meal and beverages without having to leave the hotel. I will be sure to share your comments with the entire staff. I hope if your travels bring you back to this area you will decide to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
erin, ontario
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 25, 2012

As a Canadian, I like to fly out of Buffalo airport to save myself a ton of money. My airfare is usually half what it would be to fly out of Toronto. To make sure I make my flight, I usually stay overnight in this hotel across the road from the airport. The staff are really friendly and helpful - they gave me some excellent recommendations for dinner - amazing chicken wings! I stayed in a suite and it was a nice size and reasonably priced. My husband and I also had after dinner drinks in the bar/restaurant and the barkeep was friendly and efficient. I also used the "park on site" service offered by the hotel. It was very convenient and well-organized. I had no problem getting a shuttle in the morning and it was really easy to get the shuttle back to my car upon my return. My only complaint is that like so many Hilton hotels that I have stayed in, the whole building needs to be updated. Every single one I stay in has a "smell" - old and musty - the bathrooms are clean but desperately need remodeling. I am giving them a 'very good' rating because the beds are really comfortable and the staff are really helpful which at the end of the day is what I am really looking for in a hotel for the night.

Room Tip: Ask for something away from the elevators - because it's an airport hotel people come and go at...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, October 31, 2012
Thank you for your great feedback of our hotel. Like so many Canadian travelers, I’m glad you took advantage of our location and saved a ton of money. We appreciate your positive comments about our restaurant. You will be happy to know that we will be renovating our lobby, bar, restaurant as well as our guest rooms in early part of 2013. We are excited about our new look and we invite you to come back and see the difference. I am sure you will like what you see. Thank you for choosing our hotel and we hope to see you again real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 21, 2012

Another good Hilton property with great staff especially the folks serving breakfast for those of us catching early flights. No where close-by to eat dinner so plan accordingly. The front desk has a list of good dining options within a 10 minute drive.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, October 26, 2012
Thank you for sharing your experience with us. I am happy you enjoyed your stay and found our staff to be very accommodating. I'll be sure to pass along your comments to our team members as they love to hear from our guest about their stay. We appreciate your business and hope you will continue to stay with us when flying out of the Buffalo area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich, Connecticut, USA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 21, 2012

Several weeks ago I stayed one night here at HGI@BUF. Excellent location to the airport and convenient to downtown Buffalo, NY. The room was well appointed. In fact, I had one of the best night's sleep I ever had of this year. The bed was quite comfortable. The staff service was acceptable, but not impressive.

Two weeks ago I stayed at the nearby Marriott Courtyard due to business. Since the meal options at the Courtyard were so poor, I walked three doors down on Genessee Street to GHI for lunch. The meal was delcious and good, although priced for the business travel account; I do try to save the client/company money whenever I can. The staff service for lunch was excellent. I enjoyed my lunch so much I returned for dinner that same day. I was very disappointed in my evening meal. The waitress did her job, but the chef working the line in back did a very bad job. For a starter I receievd a soup that was delicious by not served at the proper temperature. I did not send it back becasue at the time I thought it was a fluke. For my entree I ordered a pasta with chicken dish. I thought the entree would come with alfredo sauce, but the waitress stated it was a butter/wine/garlic sauce. After three tastes I sent the entree back telling the waitress the entree was not served at the proper temperature (it was luke warm like the soup) and that whatever sauce the pasta/chicken was served with, it wasn't butter/wine/garlic. At chef's second attempt at the entree was even worse. The meal was served at the proper temperature, but chef was being passive-aggressive with the chicken being served burned. I sent the meal back after two tastes. The waitress asked if she could serve any other dish, but I was so put off by this incident I declined her offer.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review, October 23, 2012
Thank you for providing insight on your recent experience at our hotel. We are so glad to hear you enjoyed your stay and that it prompted you to return to dine at our restaurant. I am glad to hear your waitress was pleasant and helpful and sincerely apologize that your meal was not the quality expected. We have shared your comments with our culinary team who are taking your recommendation to improve our offerings. We look for reviews to provide insight, so I certainly appreciate your feedback. The next time you are in the area we would love for you to stop back again.

Sincerely
Ken Burke ( General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

My wife and stayed here for two nights.Came over the border to do some shopping.Hotel room was clean and spacious,buffet breakfast awesome,front desk staff very polite and helpful,really glad we booked our stay here,will be back.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIBUF, Manager at Hilton Garden Inn Buffalo Airport, responded to this review, October 17, 2012
Thank you for taking the time to share your comments about your most recent stay with us. We're glad you found our hotel to be clean, comfortable and that our front desk staff was very accommodating. Nice to see you took advantage of our breakfast buffet and found it to be awesome. We're proud to be your hotel of choice when coming back to this area. Thank you again and look forwward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Cheektowaga hotels
0.1 mi away
Aloft Buffalo Airport
Aloft Buffalo Airport
#3 of 22 in Cheektowaga
4.5 of 5 stars 148 reviews
0.3 mi away
Hampton Inn & Suites Buffalo Airport
0.2 mi away
Fairfield Inn & Suites Buffalo Airport
Show Prices
Show Prices
Show Prices
0.3 mi away
Days Hotel Buffalo Airport
Days Hotel Buffalo Airport
#14 of 22 in Cheektowaga
4.0 of 5 stars 1,195 reviews
0.5 mi away
Comfort Suites Buffalo
Comfort Suites Buffalo
#8 of 22 in Cheektowaga
4.0 of 5 stars 418 reviews
0.7 mi away
Homewood Suites by Hilton Buffalo Airport
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Buffalo Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Buffalo Airport

Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Cheektowaga
#3 Family Hotel in Cheektowaga
#8 Romantic Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hilton Hotels, Orbitz, Odigeo, Hotels.com, getaroom.com and Priceline so you can book your Hilton Garden Inn Buffalo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hilton Garden Inn
Hilton Buffalo

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Buffalo Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.