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“Packers-Bills Weekend w/ My Boys” 5 of 5 stars
Review of Residence Inn Buffalo Cheektowaga

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Residence Inn Buffalo Cheektowaga
3.0 of 5 Hotel   |   107 Anderson Rd, Cheektowaga, NY 14225   |  
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Ranked #10 of 20 Hotels in Cheektowaga
1 review
“Packers-Bills Weekend w/ My Boys”
5 of 5 stars Reviewed 1 week ago

The room was clean, people were great and the tailgate was FANTASTIC. We drove up on Saturday December 13th, headed to the home of the Buffalo wing (Anchor Bar), where there were a ton of Packers fans (whoop whoop). We then drove across the border to the falls of Niagara, checked in to the hotel, where the people were soooo nice. We then headed to the Dinosaur BBQ (unbelievable food), went to bed. Had a great breakfast at the hotel, which is included!!! Headed to the game at 8:30, where we met great fans. Packers lost (boohoo), then headed to Syracuse for a nice nights sleep, so we could head to Cooperstown for the Baseball Hall of Fame! Now that is a great weekend with your (3) boys!!!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 1 week ago
Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall.

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    89
    73
    27
    8
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

Good place to stay with a small family. Rooms were clean. The breakfast had some good offerings; always a great thing to have when travelling with kids. Front desk staff were friendly and helpful. Had what we needed for a reasonable rate and a good location.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 1 week ago
Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review.

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
1 review
5 of 5 stars Reviewed 1 week ago

Walking distance to several restaurants. Great employees! Closet to the falls and shopping areas and centrally located for downtown events like hockey and football. Some rooms have full ovens and the beds are soft.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 1 week ago
Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review..

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
126 reviews 126 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our party of 4 stayed at the Residence Inn on December 6th in a 2-bedroom suite. I was disappointed that we did not have a fireplace in the room as we did in times past.The rooms are in need of updating. The fridge was dented and the cabinets are quite worn out. One of the people in our party slept on the pull-out and found it terribly uncomfortable. The living room area is very small and his feet hit the TV stand when the pullout was extended.There was no bedding for the pullout but it was made available when we called front desk.

The breakfast was OK. It would be nice if they had sausages or bacon instead of the corn-beef hash. The staff is very friendly and aim to please which is nice to have. Overall our stay was good but the accommodation is dated and was not comfortable during this stay.

Room Tip: Ask for a fireplace guarantee it makes for a nicer experience. Do not sleep on the pullout sofa - te...
See more room tips
  • Stayed December 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 2 weeks ago
Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Buffalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago

About a year ago I stayed at the residence inn with my wife for about a week, and guess what, i'm planning to spend my upcoming vacation at the same place, in addition to the great costumer service, clean rooms, this is located just about 20 min. or so from the falls, this is in a good neighborhood, with a whole bunch of shopping centers.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 2 weeks ago
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Residence Inn Buffalo Galleria Mall was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed here for a week. The hotel was reasonably priced. The best part was the manager's reception which included drinks and real food, not just snacks. You can't beat that when the snow starts blowing and you just want to unwind at the end of the day. The room was spacious and clean.
The one con: The hallway to the lobbywas kind of confusing, and I wasn't alone in this thinking because I watched others with confused looks on their faces.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 2 weeks ago
Thank you for taking the time to complete a review of our property. We are delighted that your stay with the Residence Inn Buffalo Galleria Mall was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in town visiting my father for Thanksgiving on short notice. The room met all of our expectations as I have stayed at Residence Inn in the past. Great service, exceptional room and convenient location. Thanks for making this out home when we are in Buffalo.

Room Tip: Room 300 met all of our expections - nice having several windows in the room
See more room tips
  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review, 3 weeks ago
Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review.

As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Buffalo Cheektowaga

Address: 107 Anderson Rd, Cheektowaga, NY 14225
Location: United States > New York > Cheektowaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Cheektowaga
#11 Business Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Cheektowaga 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Buffalo Residence Inn

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