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Best Western The Inn at Buffalo Airport: Traveler Reviews


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75% Recommend
3.5 of 5 stars 23 reviews
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Great stay, great price!

Best Western The Inn at Buffalo Airport

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4 of 5 stars
Sarahim 41 contributions
Madison, Wisconsin
Jun 30, 2008 | Trip type: Family

We just spent a night at the Buffalo Best Western and I was pleasanly surprised. Rooms are spacious, sink & vanity separate from tub/shower & commode. Well decorated, fast elevator. The line was long to get checked in, but it is an airport hotel and on a Sunday night we expected them to be busy. No fridge in the room, nor a swimming pool. But the price was only $99 (w/o a reservation - we just showed up!)! Free shuttle to the airport. Right across the parking lot is a Denny's, and a great Greek restaurant across the road. Front desk personnel were outsanding. PEPSI vending machine - HUGE perk for us Mountain Dew addicts...For the price, it was a fantastic, quiet and convenient place to spend the night before flying out the next morning. ANOTHER huge bonus - not only is there a desktop computer available to guests (good luck finding it free...), but there is FREE wireless service throughout the hotel. Nice, basic, clean and practical if you're using the Buffalo Airport!

  • Liked — Wireless capabillities, speed of elevator
  • Disliked — No mini-fridge
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since February 26, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
OK hotel, bad snow removal

Best Western The Inn at Buffalo Airport

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2 of 5 stars
kmcilroy 1 contribution
Kitchener
Jan 2, 2008 | Trip type: Couples
1/1 found this review helpful

I read the reviews online and decided to try the Best Western. The location to the airport is great and I was only staying the night before any early morning flight. The room was clean, simple, and breakfast was also fine. One of the problems I ran into was that the hotel shuttle took half an hour to pick us up from the airport instead of the 15 mins mentioned when we called because they share the shuttle with another hotel (which wasn't mentioned anywhere or by anyone). I'd call for the hotel shuttle before my luggage arrived next time to make sure they were there to pick on on a timely basis. The biggest problem was that I had used the park and fly rate only to return (exactly on time as noted on the info left at the hotel) to find my car was parked in a lot that hadn't been plowed since the snow storm the day before. My husband managed to get our car out from being stuck in the snow twice before we had to call the manager out with a shovel to dig us out of being stuck for a third time. My recommendation - don't park in the gravel parking lot where they direct you for the park and fly rate - they don't plow it out. Park instead on the outside row of cars where they note to park if the gravel lot is filled. I would stay at this hotel again in the future but rethink my shuttle and park and fly decisions.

  • Liked — The room was clean and comfortable for the price paid
  • Disliked — The hotel's park and fly service didn't advertise having to dig your car out literally ...
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 02, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not a Great Hotel...but Excellent Customer Service!

Best Western The Inn at Buffalo Airport

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2 of 5 stars
ShellyMelly 9 contributions
Salem, New Hampshire
Oct 4, 2007 | Trip type: Family
1/1 found this review helpful

I booked this hotel based on price and TripAdvisor. My mom was disappointed with a number or things. No refridgerator, very hard beds, old bathroom fixtures & bed linens, only 6 channels on the TV, stiff and thin towels, noisy neighbors! I thought the hotel was definitely worth the price we paid but my mother wanted something better. We switched hotels the next night. When we explained it to the front desk, they were VERY VERY accomidating and helpful to us, even going so far as to buying us dinner across the street!

  • Liked — Customer Service
  • Disliked — Hard Beds
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since February 21, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Families with young children, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Value and Location

Best Western The Inn at Buffalo Airport

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4 of 5 stars
KahunnaTravel 11 contributions
Sunbury, Ohio
Jul 31, 2007 | Trip type: Couples
7/7 found this review helpful

Mary and I stayed at this motel for 6 nights in the last week of July, 2007. The purpose of this trip was to visit the various Frank Lloyd Wright sites in the Buffalo area, take an excursion to the greater Niagara area, and take several day trips to see the lighthouses on the US shore of Lake Ontario and the Canadian shore of Lake Erie. I booked the motel through Travelocity at a significant discount from the price available on the Best Western web site. I chose this motel for price and location. Though located adjacent to the Buffalo airport, the motel is very well situated to connect with I-90 and roadways into Buffalo proper. This was very convenient for our travels both into Buffalo and for our day trips. Though one might expect the opposite, noise from the airport was very rare.

The motel is 4 stories tall - probably 70-75 rooms. Guest amenities include a free shuttle to and from the airport, free local calls, a nicely equipped exercise room for guests, free high speed internet connection (both wi-fi and use of a computer for guests are available), complimentary USA Today, and free breakfast. The overall appearance of the hotel suggested it was a fairly recent build.

Breakfast is served from 4:30A to 9:30A each day in a breakfast room that is situated across from the front desk. The breakfast fare consists of bagels, muffins, hard rolls, instant oatmeal, assorted whole fruits, assorted cereals, assorted pastries, hard boiled eggs, assorted beverages and juices, toaster bread, toaster french toast, and a very clever waffle machine that makes you fresh waffles in about 3 minutes. Condiments, utensils, cups, bowls, plates, and napkins are also amply supplied. In addition to being open for the breakfast service, the space is available to guests all day to use the microwave, get eating/serving items, or to have some juice. One drawback that I noted was that the room can only seat 24 guests at a time - and then very tightly. When the hotel is fully booked, the breakfast room can prove to be a very crowded space during the peak breakfast hours of 7:30A to 9:00A. Though the hotel staff do a very good job at keeping the food stocks continually refreshed, I noted that families with children (you know who you are) often seemed to strip the food offerings clean with locust-like efficiency. Other guests should plan accordingly.

The guest rooms are standard sized and furnished for this class of hotel (the BW web site rates the motel at 2.5 stars). Closet and drawer space is adequate. A small table and chair is positioned next to the half chest of drawers immediately in front of the bed(s). Depending on your room selection, a small sleeper sofa may also be present. The TV and channel/game offerings are standard motel/hotel fare. The vanity area is located immediately inside the room door, and across from a separate small room that houses the toilet and a combo tub/shower. The vanity features a single basin. A hairdryer, coffee/tea maker (with supplies), and an iron/board round out the room equipment.

Housekeeping service is daily, and I have no complaints about room cleanliness. The front desk staff were always very pleasant and helpful.

Offsite dining in the immediate walking vicinity is limited to a Denny's immediately in front of the motel, a bistro in the Holiday Inn immediately next to the motel, and the Olympic Restaurant (featuring diner and greek food) immediately across the street from the motel. Guests are given a 10% discount at the Olympic when they show their room key. Unless pizza is being ordered in, all other dining options will involve driving.

Overall - very good value for the price that we paid, and still a good value at the price on the BW web site. This is a clean and well run motel that I can recommend.

  • Liked — location, generous breakfast fare, price, guest internet computer
  • Disliked — cramped breakfast room
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
breakfast, 4 min. from airport, clean room

Best Western The Inn at Buffalo Airport

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4 of 5 stars
Krellisma 1 contribution
charlotte, nc
Aug 1, 2006
3/3 found this review helpful

read the reveiews on trip advisor and settled for this hotel. i found it to be clean, good a/c, we got to stay on 1st floor. got to use free internet computer in lobby, nice breakfast selection, staff was friendly, i was very very satisfied. it was just for the night, before an early flight, and im so glad i stayed there.

  • Date of stay July 2006
  • Member since August 01, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western The Inn at Buffalo Airport Also Known As

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408