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“A quality hotel for this price range.” 5 of 5 stars
Review of BEST WESTERN The Inn at Buffalo Airport

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BEST WESTERN The Inn at Buffalo Airport
2.5 of 5 Hotel   |   4630 Genesee Street, Cheektowaga, NY 14225-2408   |  
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Ranked #13 of 19 Hotels in Cheektowaga
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“A quality hotel for this price range.”
5 of 5 stars Reviewed February 17, 2013

This is a Best Western so expectations should be based on that which is that of a clean, well-managed hotel that will be short on frills. Our room was spotless, the lobby was clean and efficient -- all one should expect. The breakfast area does its job very well, with a decent assortment of coffee, tea, bread, muffins, waffles, cereal. etc. This is a very busy hotel, it was 100% full when we stayed on two occasions, but the staff managed to keep things running smoothly. All very friendly. In fact, when my car battery was dead after two weeks away in Florida, I was given a boost. You can't beat the location to the airport and free shuttle and it's a five minute drive to the Galleria Mall. This Best Western does the trick. If you are looking for luxury, it's the wrong place.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thengst, General Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, February 18, 2013
We appreciate the great comments and feedback. We might be the busiest hotel on the airport strip. Our staff meets regularly to review comments and feedback and to develop a plan that works for our heavy occupied days. Comments that refer to staff going above and beyond to help a guest in need is a testament to our property and the Best Western brand.
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Jarvis, Ontario, Canada
1 review
4 of 5 stars Reviewed February 7, 2013

Friendly check in to the room we had previously requested. Staff at desk was very friendly and helpfully as well as the airport shuttle the following morning. Location to the airport is the excellent as it only takes 5 minutes.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jk-jessk, General Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, April 19, 2013
Everyone who's stayed here knows it: our hotel is not an elaborate one. This is why our team works its hardest to provide the superior experience expected from all Best Western locations. All of our shifts are staffed with friendly and cheerful staff who know the area, and who know what our clientele expect from us. The rooms are simple but tidy, and the lobby and dining area are often peopled by happy customers chatting away. There's always coffee on! We offer prompt and quick service to and from the airport, and, best of all, our shuttle is running 24 hours so we can provide this courtesy to guests arriving at 3pm and at 3am!
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Orillia, Canada
Top Contributor
75 reviews 75 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 4, 2013

I think its like a 3 min shuttle ride to the airport!!! Rooms fine, Beds were comfortable. Remember its one night!! Park the car, GREAT BREAKFAST Off you go!! Shuttle holds max 7 , 8 if you like each other!! Really good value especially if you use your Air Mles Gift cards!!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangeville, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 30, 2013

It is really handy to the airport, the shuttle was quick and friendly as was the front desk staff. The hotel is tired, but our room was clean, in reasonably good shape and quiet.

We chose to park then stay at the end of our holiday as we arrived late at night, that was really handy! I was also concerned about arriving and being caught in some bad winter weather then having to drive home or find a room for the night. We got lucky with the weather but stayed as we were too tired to drive for 2.5 hours.

At $155.00 for 3 weeks of parking and a room I think we got a good deal. The airport charges almost as much without a room.

Room Tip: We faced onto the front and it was quiet, I only heard one plane take off so I would say there are n...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thengst, General Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, February 18, 2013
Thank you for the great comments. Our park-n-fly packaged rates are very attractive for travelers leaving Buffalo. We offer 24-hour complementary shuttle service and breakfast that start at 4:30am. A great way to start a vacation!
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Kansas City
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stayed at this property two nights as we were in town for funeral. Found a good rate online, called hotel directly and they matched the price. Rooms on the small side for family of 4, but beds were very comfortable. Layout of room is unusual with vanity immediately when you walk in, but not a deal breaker. Heating unit was a little noisy if you're a light hotel sleeper. Staff very quick in replacing iron that was not working. Overall staff was friendly and pleasant.

Room Tip: Avoid rooms at end of halls in winter. Drafty when at sink.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2013

great overall, we had an early flight the next morning, so we took advantage of the airport shuttle and BW kept my car for a week. Nice and close to the airport too, comfortable mattresses. good breakfast too.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thengst, General Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, January 29, 2013
Always nice to hear of great experiences in this forum. We pay close attention to all feedback and use as a way to improve our product and service levels. We do have new mattresses and soon new furniture package. Our breakfast has been upgraded to model that of a BW Plus standard. Our guests will help us lead the industry in superior customer care.
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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga

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