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“Meets usual Hampton Inn Standards” 4 of 5 stars
Review of Hampton Inn Buffalo-Airport Galleria

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Hampton Inn Buffalo-Airport Galleria
2.5 of 5 Hotel   |   1745 Walden Ave, Cheektowaga, NY 14225   |  
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Ranked #3 of 19 hotels in Cheektowaga
Greenwich, Connecticut, USA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Meets usual Hampton Inn Standards”
4 of 5 stars Reviewed October 23, 2012

My stay here on a business trip was good. The room was clean and comfortable. The bathroom was well decorated, functional, and clean. I always appreciate the ever present coffee in the lobby. I will try to stay here again on the next business trip.

Add bonus: Famous Dave's is across the parking lot to this location. A great meal is to be had here. I highly recommend this location because of this.

Room Tip: Ground floor room was quiet throughout the night.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, November 3, 2012
Thank you for staying with us during your last business trip to Buffalo. It is great to hear you found our hotel to be clean and comfortable! Our coffee is out 24 hours a day to keep you going when you are running to your next meeting.
Famous Daves has great BBQ food and a bar located right in our parking lot. It is so nice for our guest to just head right out the front door, get a bite to eat or drink, and be able to walk right back to the hotel when they are done. Thanks again for staying with us. We all look forward to seeing you the next time you visit Buffalo!
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306 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Smithtown, New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 14, 2012

Located in the heart of the shopping district with restaurants of every calibre as close as the parking lot. The hotel staff is pleasant and accommodating. Requested a refrigerator days in advance. Turns out it was still warm upon our evening arrival; seems it wasn't plugged in! The manager took immediate action and brought in a nice cold refrigerator. The room, especially the bathroom, was CLEAN, CLEAN, CLEAN. The cleanest grout lines I've ever seen publicly. However, the housekeeping staff is erratic---11am or 7pm you never know. The breakfast was plentiful, tasty and well presented. Again everything was CLEAN, CLEAN, CLEAN!

Room Tip: Although there is an elevator, if you like easy access take a first floor room. Wonderful.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 23, 2012
Dear LongIslander21, I would like to begin by apologizing for your refrigerator not being cold upon your arrival to our hotel. I am so glad that our Assistant General Manager was able to jump into action and fix your issue within seconds! Our entire housekeeping team works very hard to keep the entire hotel clean, clean, clean! Our Executive Housekeeper especially takes pride in the grout and was very excited to see your review! Thank you very much for taking the time to share your experience. We welcome you back when you are in need of a clean, clean, clean hotel with an excellent location!
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Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2012

My family and I stayed at the Hampton Inn over the Canadian Thanksgiving weekend. The hotel was clean, staff was great and the free breakfast was delicious. I am actually planning another trip in November and I will stay at the Hampton Inn again. I recommend you try this hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 11, 2012
Thank you so much for recommending our hotel to other travelers, that is so thoughtful of you. We are delighted that you had a fantastic stay during the Thanksgiving weekend. I am glad you enjoyed our free Hampton breakfast with our hot items and make your own waffles. I hope you had a chance to try them they are delicious. Our entire team welcomes you back this November, see you then!
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Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 8, 2012

I just spent two nights in this hotel and it was excellent. Very clean and the staff were lovely. The location was perfect for our shopping trip. I am a clean freak and had no issues staying here at all. I would definitely stay here again if I return to the states for a shopping trip or need to fly out of the airport.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 11, 2012
We love it when “clean freaks” stay at our hotel! It really makes our team feel great when we receive a response like yours about their hard work. Thank you so much for taking the time to tell us about your stay, it is excellent to hear back from our guests! We look forward to having you during your next trip to Buffalo. Thank you and have a wonderful day!
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Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 3, 2012

Every aspect of our stay was perfect. The lobby, pool, fitness room were lovely and very clean. Our room was spotless, and considering I'm a housekeeper myself that means a lot!! Staff was friendly, polite, and helpful. Check-in and check-out were quick. Breakfast was awesome, we could hardly believe it was free! Within walking distance to a number of great restaurants, very close to Target, grocery shopping and most importantly the Walden Galleria. We loved our stay so much that we booked another room for later this month!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 5, 2012
Thank you so much for taking the time to write these kind words. It is great hearing back from our guests regarding their stay with us. It’s so nice to see that a fellow housekeeper has given us a spotless inspection! Our housekeeping team works very hard to ensure each and every room is perfect for every guest. We look forward to seeing you later this month to enjoy our Hotel and the area around us.
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Millis, MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2012

This was our fourth time staying at the Hampton Inn in Cheektowaga as part of our roadtrip to Buffalo to watch the Patriots play the Bills. Each year it seems that our stay is more enjoyable (of course it helps when your team wins). The staff was very helpful in directing us to what we were looking for (we ended up at the Pearl Street Grill and Brewery at their recommendation, which was a great place downtown). The location is great, easy drive to downtown, Niagara Falls and Ralph Wilson Stadium (not to mention the Galleria Mall nearby). Everything was very clean, and everyone working there was very friendly. We requested and got small fridges moved to our room without any hassels. Having a Famous Daves BBQ restaurant sharing the parking lot is a huge plus as well! We'll be sure to stay there again next time we head to Buffalo...maybe even catch a Bruins-Sabres game.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 11, 2012
Thank you for being a loyal guest to our hotel and returning to our property while you are in town for different sporting events. We have high hopes that the hockey season works out and you are able to come visit us to see your Bruins-Sabres game. In the meantime if you just need a weekend getaway to do some shopping or play some pool at the Pearl Street Grill and Brewery we would love to have you back! Thank you again for staying with us.
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Arkansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2012

In September 2012, we traveled in upstate New York, Vermont, and New Hampshire. The Hampton Inn & Suites in Buffalo was the very best hotel of our trip. Very, very clean and comfortable. It is close to a large mall, other shopping, and restaurants. We had visited the Lucy/Desi museum at Jamestown, New York. The hotel was easily accessible to I-90. Definitely would stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport Galleria, responded to this review, October 5, 2012
What a fun sounding trip! We are grateful for you choosing our hotel while you were in Buffalo. When traveling along the I-90 we are truly in a great location to stay the night at. We have the mall and countless restaurants around the hotel. My team and I really appreciate you taking the time to write about our hotel and stating it was the best hotel on your trip! Thank you again for your business.
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Additional Information about Hampton Inn Buffalo-Airport Galleria

Address: 1745 Walden Ave, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Cheektowaga
#3 Family Hotel in Cheektowaga
#4 Business Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo-Airport Galleria 2.5*
Official Description (provided by the hotel):
The Hampton Inn Buffalo Airport is a great location for your next business trip or weekend getaway. Our promise to you is a clean and comfortable stay every time. While staying at our hotel you will receive top-notch service from our front desk staff who will treat you like family. Treat yourself to our delicious On the House Complimentary Hot Breakfast® every morning from 6-10a. There, you will find a variety of delectable treats such as our make your own waffle station, eggs, sausages, potatoes, yogurt, homemade oatmeal, fresh fruit, cereal and more. On-site you will find our recently renovated fitness center that is equipped with brand new elliptical machines, treadmills and free weights. Our facility includes a meeting room that can accommodate up to 25 people and we offer a variety of meal options and audio/visual support. Our complimentary 24-hour business center is perfect for those last minute business needs. Do you need a ride to or from the airport? We provide 24 hour shuttle transportation and are available at your convenience. Located only 10 minutes away from the Buffalo-Niagara International Airport, we guarantee quick service every time. For all of you who love to shop, we are conveniently located across the street from the Walden Galleria Mall and within walking distance of a variety of restaurants. Enjoy our facility and book with us today! We look forward to meeting you! ... more   less 
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Also Known As:
Hampton Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hampton Inn

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