I stayed on the third floor of the Kittle House. The two rooms I saw on the second floor looked comfortable. But the room on the third floor where I slept was overpriced for what it offered. The best I can say about it was that it was clean.
In the room, the pillows and bed both were rock hard -- neither I nor my guest could sleep. The room smelled like bug spray, too, and the towels were the rough quality that you would find in a budget inn.
Then, I was disappointed with the customer service. The valet staff rushes you, and the people are not friendly when you ask questions. The waiters come across as rude, too.
Had I chosen a budget inn to save money, I would expect the kind of experience that I had at the Kittle House.
The breakfast at the inn was enjoyable, however, and the overall historic atmosphere is unique. I just feel they overcharge for the rooms and take advantage of guests.
- Also Known As:
- Crabtree`s Kittle House Hotel
- Crabtree`s Kittle House Hotel Chappaqua
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