Arrived exactly at arrival time (2pm) and was told that they did not have a king size bed as I had reserved on BestWestern.com. They offered me two doubles. When I complained, the manager told me that the bed choice was merely a "request" and that the only thing I reserved was a room. When I told him that I paid MORE ($10) for a king bed, only then did they agree to lower my rate.
Lame/bad business practices.
The room was old, tired, and worn. The beds seemed newer, so that was the plus. Wireless was spotty, and their access points all have different names, so you have to figure out which one is the closest to you. Kind of hard when they all have two bars.
There's a comfort suites down the road that i'll try when im in town next, although judging by those reviews, that place aint much better.
I think I need to build a quality business hotel in the Canton area like a Hampton Inn. I think I could make a fortune.
- Official Description (provided by the hotel):
- Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz and Priceline so you can book your BEST WESTERN University Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus University Inn Canton Hotel Canton
- Best Western Olean
- Olean Best Western
- Best Western Canton