Went for our 4th annual family brunch to the cooperidge inn before cutting down our tree only to be harrassed and embarrassed at this establishment. We walked in, no hostess,no big deal our family was already there at the bar, checked in and we know our way inside and out. We proceeded to walk to the bar and we are yelled upon - are you here for the party, we politely smile and say no, to hear the coat check lady with her head popping out say well you just cant walk in , you have to wait for the hostess. My husband tells her our family is already here and at the bar, she said you still have to wait here. Since when do you have to wait for the hostess to go to a bar? I continued to walk as I was shocked and disgusted with the behavior of the staff . As I continued to walk, I and my daughters are stopped by two waitresses asking if we are with the party, again a polite no, then asked where are you going..... I looked at her stern because now at this point I am pissed and say to her we are going to the bar to meet our family who is already here. She says youre going to the bar, I say Im going to the bar, she says you have family at the bar, I say I have family waiting for us at the bar. Now I go to the bar, greet our family,tell them what is going on, turn to go and get my husband, to see him coming into the bar and he said he had to be escorted to the bar! What was the president there that you couldnt go to the bar? Or have to be escorted? They lost our business and we are a huge party as well. We have never been treated in such manner at any restaurant we have been too. It was distasteful and disgraceful. For such a pretty place and area you would think the staff would have some sort of class. We also patronage this establishment quite frequently over the summer as well, not anymore! I will also mention, our loyalty to Cooperidge Inn was such that last year a mouse ran right across our feet as we were leaving the bar to be seated. We made mention of it to make them aware. We still came back this year after that, but this behavior by more than one employee just shows poor management!
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