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“Better service, please.” 3 of 5 stars
Review of Atwater Estate Vineyards

Atwater Estate Vineyards
5055 State Route 414, Burdett, NY 14818
800 331 7323
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Ranked #6 of 8 attractions in Burdett
Type: Wineries
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Attraction Details
Owner description: With a spectacular panoramic view of the lake as a backdrop, our friendly and knowledgeable tasting room staff welcomes you to sample current vintages.
Shavertown, Pennsylvania
Senior Contributor
42 reviews 42 reviews
18 attraction reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Better service, please.”
3 of 5 stars Reviewed September 15, 2012

This was second winery stop of a three day wine tasting tour. Have been to the area on two previous ocassions so we knew what to expect and what is expected. The gentleman who provided our tasting really set us back when he demanded, not asked or informed, but demanded the tasting fee up front. While he may not have known our experiences he certainly could have approached the subject better. I'm guessing he was relatively new to the wine-tasting business. The wines were good and we bought a few bottles. We may return for more wines in the future but hope to havea different host/hostess.

Visited September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda G, Manager at Atwater Estate Vineyards, responded to this review, January 24, 2013
CRLretired – I am happy to hear that you enjoyed Atwater’s wines. We pride ourselves not only on our wine but on our friendly staff and creating a comfortable atmosphere for everyone to enjoy. I am sorry to hear this was not your experience on your visit to our tasting room and apologize. We usually are told on a frequent basis by customers how much they enjoyed the tasting and how the person whom poured for them did a great job. I will share your experience with the staff and I hope that you will give us another chance on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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