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“Disgusting Raggedy Pathetic” 1 of 5 stars
Review of Capri Whitestone Hotel

Capri Whitestone Hotel
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Capri Whitestone Hotel
555 Hutchinson River Parkway, Bronx, NY 10465   |  
Hotel amenities
Ranked #10 of 10 Hotels in Bronx
1 review
2 helpful votes 2 helpful votes
“Disgusting Raggedy Pathetic”
1 of 5 stars Reviewed October 13, 2012 via mobile

The hotel room smelled disgusting the hot tub was rusty and it had a dead roach in the shower!
My boyfriend & i complained and was switched to another room which was a little Decent and was discounted two hrs but I wouldnt reccomend or Return to the Motel #YUCK

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    1
    4
    2
    1
    9
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Union, Washington
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 24, 2012

this place is nasty. The rooms look a little out dated and cheap. But its way more worse than it seems. See; im from washington and i own a few successful car dealerships. I experience went from bad to worse.
when i got in the room it smelled like wet dog. the towells and washclothes had stains and one towell even had pubic hairs in it.
i called the front desk immediatly to discuss my issue and the front desk accused me of touching it and getting hairs on it. it took them about 45 mn to deliever the towells and they were stained.
i was disgusted.
WiFi wouldnt pick up on any divices . i was told it was because were i was located in the hotel. i was outraged because i has buisness to handel.
i ordered some food and the food was fine.
but the rest of the hotel service sucked. the water kept turning scorching hot, to freezing cold, cheap soap and the shower curtain doesnt cover the ends so water went everywere leaking out to the carpet explaining the smell. i seen a rat and called the front dest and they said thell send someone in the morning.
The final straw was when i lay down and got pit..i pull off the sheet and seen a number of bed bugs. i hurried up and traped three in the ice boul and put the plastic over it, then i googled bed bugs. sure enough it was a full grown one and two babies. i brang it to the front desk and they asked why was i complaing so much. i asked them if they thought i brang the bugs from home or why was there confussion. then they said they would send some one to spray the bed and no other rooms were avail. i demanded my money back and checked out immediatly.

if you ever visit the capri whitestone in the bronx dont rent a room.enjoy the bar and pool table and food.

Room Tip: I ended up at the pelham gardens. very clean rooms. mirrors on celing and red light all aroun room w...
See more room tips
  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2012

Woke Up @ 6AM to the headboard banging from the room across from me..The toilet tilted backkn forth when i sat on it! I had to wait 40 MINS. for SOMEONE TO BRING UP FRESH WASHCLOTHS AND TOWELS...THE CAFETERIA was open from 10PM to 5AM...I wouldnt suggest any1 stay here unless YOU HAD NO OTHER CHOICE OR YOU JUST NEEDED A FEW HRS SLEEP AND even that its NOT GUARANTEEING you will get it

  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westland, MI
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 22, 2012

I was in the NYC area for business when I came across this hotel. The CLC rate was good so I said why not. Well, the motel is average. It seemed more like a "quickie" motel since you cannot make a reservation. Attached to the motel is a coffee shop and lounge. In a pinch I will stay here
again but no more than 1-2 nights.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 11, 2011

Our overnight stay was horrible. Bed bugs and dirty room. Wouldn't recommended this hotel to anyone...even in case of an emergency.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capri Whitestone Hotel

Address: 555 Hutchinson River Parkway, Bronx, NY 10465
Location: United States > New York > Bronx
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Bronx
Price Range (Based on Average Rates): $
Number of rooms: 95
Official Description (provided by the hotel):
The Capri Whitestone Hotel is ideally located with immediate highway access to I678 and I95. The hotel offers guests a safe, spacious, clean hotel at a budget friendly price.All rooms are well maintained and offer the standard amenities tourists and business travelers have come to expect. All rooms are equipped with in room the following amenities: coffee maker, hair dryer, iron/ironing board, digital alarm clock, TV with HBO/ESPN, wireless internet and free parking. ... more   less 
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