this place is nasty. The rooms look a little out dated and cheap. But its way more worse than it seems. See; im from washington and i own a few successful car dealerships. I experience went from bad to worse.
when i got in the room it smelled like wet dog. the towells and washclothes had stains and one towell even had pubic hairs in it.
i called the front desk immediatly to discuss my issue and the front desk accused me of touching it and getting hairs on it. it took them about 45 mn to deliever the towells and they were stained.
i was disgusted.
WiFi wouldnt pick up on any divices . i was told it was because were i was located in the hotel. i was outraged because i has buisness to handel.
i ordered some food and the food was fine.
but the rest of the hotel service sucked. the water kept turning scorching hot, to freezing cold, cheap soap and the shower curtain doesnt cover the ends so water went everywere leaking out to the carpet explaining the smell. i seen a rat and called the front dest and they said thell send someone in the morning.
The final straw was when i lay down and got pit..i pull off the sheet and seen a number of bed bugs. i hurried up and traped three in the ice boul and put the plastic over it, then i googled bed bugs. sure enough it was a full grown one and two babies. i brang it to the front desk and they asked why was i complaing so much. i asked them if they thought i brang the bugs from home or why was there confussion. then they said they would send some one to spray the bed and no other rooms were avail. i demanded my money back and checked out immediatly.
if you ever visit the capri whitestone in the bronx dont rent a room.enjoy the bar and pool table and food.
- Official Description (provided by the hotel):
- The Capri Whitestone Hotel is ideally located with immediate highway access to I678 and I95. The hotel offers guests a safe, spacious, clean hotel at a budget friendly price.All rooms are well maintained and offer the standard amenities tourists and business travelers have come to expect. All rooms are equipped with in room the following amenities: coffee maker, hair dryer, iron/ironing board, digital alarm clock, TV with HBO/ESPN, wireless internet and free parking. ... more less
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