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“Weekend Away in the Lake George Area.” 5 of 5 stars
Review of The Sagamore

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The Sagamore
4.0 of 5 Resort   |   110 Sagamore Road, Bolton Landing, NY 12814   |  
Hotel amenities
Ranked #3 of 8 hotels in Bolton Landing
Plainview, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Weekend Away in the Lake George Area.”
5 of 5 stars Reviewed October 23, 2012 via mobile

The hotel is a beautiful place located a few miles from Lake George Village and in Bolton Landing. It is right on Lakr George itself and the views are amazing. We went when the leaves were changing and it was fantastic.

The breakfast buffet was $22 per person but worth it. However, there are places to eat in Bolton Landing or Lake George. If you do eat the buffet, sit outside for the view while you eat. It is the same place for the dinner restaurant. Again, worth it.

The concierge knew everything and everywhere to go. They had events going on at the hotel and S'Mores at the fire pit at night.

We had an issue in a room and they immediately upgraded us.

The price may be a little pricey, but in this case yoi are paying for quality.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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804 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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English first
New Jersey
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 19, 2012

Came in the autumn for a family (sisters) vacation. The grounds and hotel are gorgeous. We stayed in the lodges, which we a little less pricey. There was a mix up with our room (we wanted two beds instead of a king), and they upgraded us for the second night. Awesome. The food was marvelous. The restaurant service terrific. My only hesitation (which hasn't affected my ranking) is the lodge rooms are definitely "lodgey", so if that's not your preference try to stay in the hotel itself. My spa visit was also excellent--great massage, good ambience. Finally, take them up on the cruise around the lake on the Morgan. It was fun. This isn't a budget inn, but for a first-class stay it's worthwhile.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Mamaroneck, New York
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2012

I took my daughter here over xmas break for 4 days about 5 years ago. It was VERY expensive but honestly the hotel was amazing. Nothing was included, your hotel rate just paid for the room, use of the grounds and the pool and parking. Food, spa, child programs ect were all additional but in this case- I WAS HAPPY ANYWAY. This is truly a first class hotel and everything is exceptional. I wish it was a little less expensive, maybe we could stay more often.

Room Tip: standard rooms have 2 double beds.. all of the rooms are immaculate.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Upstate NY
1 review
3 of 5 stars Reviewed October 16, 2012

When we made our reservation online, the confirmation screen at the end reflected the rate as $50 more/night before taxes and fees than what was shown on the reservation screen. Called them and had it fixed. No apologies.

The package we booked included a free breakfast each morning. They ended up billing us for 2 out of 5 breakfasts, one of which we had corrected at check-out. The other one was charged to our credit card following check-out. Called their Billing department and they did end up crediting the charge. No apologies.

As for our condo, the space was what we expected but one of the ceiling fans was broken with a part hanging off the ceiling supported by exposed wires. Also, the blanket in the master bedroom and the floor mat in the bathroom had red/dark red stains.

Other aspects: The grounds were well-kept. We encountered some helpful staff but also some unhelpful/unfriendly staff. Overall, we expected better in light of what we paid for our stay.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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The Woodlands, Texas
Top Contributor
72 reviews 72 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 16, 2012

I attended a business function and was able to stay here for 2 nights in early October. Beautiful property, extremely clean, restaurants were great, beds were really comfortable. Try takaing the lake dinner cruise, really shows how large Lake George is.

Room Tip: Stay in the mail property, not in the "suites".
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 15, 2012

My wife and I stayed here on a Saturday night in October. We stayed in a room located in the Hermitage building. I have to give the hotel two separate ratings, so please bear with me. In recognition of the grounds, the scene as you drive up the driveway towards the main hotel, the view from the front of the hotel overlooking the lake, I don't know that you can beat this facility. For that, I would rate views/scenery a 5 out of 5. The lobby and check-in process could not be more pleasant or professional. I was given clear directions on how to get to the Hermitage building, and off we went.
The room is a 2 level room with a living room, seating area, along with a tiny kitchen equipped with a small refrigerator and a two burner electric stove downstairs. Upstairs was our king bed, television in a wooden cabinet, closet and bathroom. Keeping in mind the rate this hotel charges, we had the following criticism. The refrigerator and two burner electric stove top were archaic at best. The refrigerator struggled to keep a cool temperature. The couch and easy chair were well worn and one of the couch cushions had a burn mark in an alleged non-smoking unit. Above the television was a well developed cobweb that was very obvious. Upstairs, the housekeeping woes continued, as on top of the television cabinet we found a layer of dust, some dead bugs, and a July edition of a real estate sales magazine. It is safe to say that had been there a while. In the bathroom, there is an old school bathtub with sliding glass doors which has been retro-fitted with a low, low flow shower head. Above the shower head is a slanted alcove where the bedroom closet is. Again, this piece of wall was coated in dust, as was the bathroom vent. Lastly, the toilet seat was very, very loose. It slid all over when you sat on it. Not sure it was even attached. The bed was comfy, so that was nice. Overall, I would have to give the room a 2 out of 5. Given the price of this resort, this room ends up north of $300, it's really quite disappointing. I mean, apart from the grounds/views/scenery, you'd be better off staying for much cheaper at any of the 101 roadside motels you pass on the way to the resort. Then for the day, go up and use the grounds and enjoy The Sagamore views. I guess it's true that you really do pay for the view.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
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Atlanta, GA (USA)
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 14, 2012

Staying here for a work conference. Unbelievable poor attitude from most staff members. Got to my room at 10:50pm. Room service was supposed to continue until 11pm. Nope. Forget it. They wouldn't even serve a desert before 11pm. Windows are dirty. Room is dated. Delivery trucks and hotel personnel hanging out below the dirty room windows make it impossible to nap or sleep in. A basic Chardonnay at the bar is $12. There's a 13-day cancellation policy with no mercy if you want to cancel even 3 days in advance. And at $300+/night, it should be obvious to you that this place is a complete rip off and on top of that, has horrible customer service from most personnel.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Sagamore

Address: 110 Sagamore Road, Bolton Landing, NY 12814
Location: United States > New York > Bolton Landing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Bolton Landing
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sagamore 4*
Reservation Options:
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Also Known As:
The Sagamore Hotel Bolton Landing
Sagamore Hotel Bolton Landing
Sagamore Bolton Landing
The Sagamore Lake George, NY - Bolton Landing

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