We were excited to go to Truck, which is a new Mexican restaurant in Northern Westchester County, NY (which are in short supply up here). We went early on a Tuesday evening, and the place was not crowded at all They do not provide chips and salsa gratis for the table, so we ordered soup for starters, which was recommended by our waiter, and then two different entrees. The entrees came out first, with no soup. Our waiter apologized, but no effort was made to fix the problem, in terms or keeping our entrees warm and getting the soup, or making some other kind of offer. So we just ate the entrees. It gets worse. When the waiter was bringing us our check, he asked if we had a side order of sour cream, which evidently was added to our bill. We told him (which he should have known) that we did not have this. He had the owner come out and fix the bill. Then when I was handed the bill, I noticed the entree I had ordered for $18 was billed at $23.50! I asked the waiter about it, and he said it was because I substituted beef for chicken in the taco, and pork for cheese in the enchilada. However, I made the substitutions because the waiter told me, at the time of ordering, that I could substitute any meat I wanted, and encouraged me to do so. If there was to be an up-charge, I should have been told at the time I ordered, not when the bill arrived. I believe that charging more than was agreed to is a cardinal sin in running a restaurant. It is too bad; this place looked cute, and the food was good. But without great or even good service, with mistakes on the bill, it is all for naught.
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