This was my third stay and probably the last. One, the prices have skyrocketed and even the Inn is not special enough to warrant nearly $300 a night!
Also, I had a bad customer service experience, though a fabulous massage with Eric, when I used the spa. I booked neck and shoulder massage at one price but was charged more. I was argued with by the spa recetionist. So I paid her higher price. When I checked the website, I saw I was right and showed her. She said I would get a refund but it never happened. And this was after she made me feel bad about not having cash for tip by continually empasizing that the masseusse had to wait to get the tip in their paycheck if I charged it. But since I had driven over from the Lodge and just brought a credit card I didnt have cash on me (and your payroll policies arent my rrsponsibility) there wasnt much I could do but feel crummy about it.
Otherwise it was clean and charming and the staff at the Lodge was friendly. Too bad it is unaffordable to me now.
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- Also Known As:
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