We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great food, bad service” 4 of 5 stars
Review of Isuma

No photo provided
Got a photo?
Add it.
Isuma
240 Main Street, Beacon, NY
Menu
Improve this listing
Ranked #42 of 59 Restaurants in Beacon
Cuisines: Japanese
Restaurant details
Salt Lake City, Utah
Top Contributor
140 reviews 140 reviews
118 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
95 helpful votes 95 helpful votes
“great food, bad service”
4 of 5 stars Reviewed August 26, 2013

The food is good enough to tolerate the otherwise intolerably bad service. I've been here numerous times and the service is consistently lousy, but the food is consistently delicious. If you want to eat Japanese food in Beacon, this is really your only choice; just don't get your expectations up about the service.

  • Visited November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4 reviews from our community

Visitor rating
    0
    3
    0
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Beacon, New York
Top Contributor
65 reviews 65 reviews
31 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
“Very good”
4 of 5 stars Reviewed June 26, 2013

Good food, nice clean looking restaurant, service is a bit rushed though.
The sushi is good, the bento box dinner and lunch options are outstanding, as I mentioned the only problem I had, and this was during several visits, is the feeling of being rushed.
A tip: order appetizers, but don't order your entree until after you have finished the appetizers, otherwise they bring you the whole lot at once, overcrowding the table and diminishing a pleasurable dining experience.
Other than that a great place to eat.

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beacon, New York
Contributor
19 reviews 19 reviews
10 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Three Strikes!”
1 of 5 stars Reviewed March 15, 2013

Poor service rushed through dinner even though there were only a few customers. The small amount of food was tasteless. Bathroom was disgusting and had to get someone to clean it. Would not recommend it to anyone.

  • Visited February 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Isuma? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Isuma, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.