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“Honest, friendly, and fun!” 5 of 5 stars
Review of Palm Island Indoor Waterpark

Palm Island Indoor Waterpark
8250 Park Road.---, Batavia, NY 14020
585-344-2100
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Ranked #4 of 9 Attractions in Batavia
Type: Water Parks, Amusement Parks
More attraction details
Attraction details
Owner description: 2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
Rochester, New York, United States
1 review
“Honest, friendly, and fun!”
5 of 5 stars Reviewed January 23, 2015 NEW

We visited Palm Island in the summer of 2014 and enjoyed it so we held a birthday party there last weekend. We chose this venue because the party packages were extra reasonable and our birthday girl (born in January) desperately wanted a "beach party". The time allowance of 3 hours swimming; 1 hour in the party room was perfect!

The staff was extra courteous and helpful. Especially the manager, Eric who checks in with each group of guests. Also, the ladies at the snack bar were really nice and gave us a free pitcher of water and plastic cups while as we all became a bit thirsty before our time in the party room actually began.

The best thing was they found my wallet and Eric called me- not a thing was missing from it and they even passed it along to the hotel (Clarion) to be locked up until I got back there to get it. The ladies at the front desk of the Clarion were also SUPER helpful and nice.

A couple of other things:
This is a wonderful place to bring kids- because you can walk around the perimeter and see just about everything.

Visited January 2015
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88 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“My kids love it!”
4 of 5 stars Reviewed January 22, 2015 NEW

Great place to bring kids. We come every few months and get the package (hotel and water park) which is a great deal.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Top Contributor
361 reviews 361 reviews
150 attraction reviews
Reviews in 110 cities Reviews in 110 cities
116 helpful votes 116 helpful votes
“Average”
3 of 5 stars Reviewed January 21, 2015 NEW

As far as water parks go its below average... as far as hotel water parks above average.. not sure of the charge but I hear is a good deal of your staying there with kids. .

Clean hotel and pool.. restaurant on site as well..

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Oakfield, New York, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“nice place for a party”
5 of 5 stars Reviewed October 27, 2014

had a friends wedding here the food was very good the staff was very friendly and the atmosphere and temp was good would definitely recommend this place to family and friends

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Small”
2 of 5 stars Reviewed September 28, 2014

This is really a glorified splash pad. It has just two large slides. One slide (green one) is really fast. It's hard to complain as it was included in the price of our hotel room, but I don't think its worth the $20 price tag if I had to pay separately.

Visited September 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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