My mother, who lives in Texas, arranged to meet my children and me here, so we could go to the caverns. She booked this hotel, so I went on TripAdvisor to check out the comments. Needless to say, they were not complimentary. I had very low expectations. The hotel was even worse than I had expected. We too got the "bait and switch". When we arrived, we were told our room wasn't ready, but they would show us what it looked like--dirty, grimy, etc...they "just happened" to have a room ready next door at the annex, called the Walnut Inn. It was straight out of the 70's. The desk clerk was rude--said they were almost full so we couldn't have a ground floor room(that night, there were only 4 other cars in the whole parking lot!--not full!). Our room was large, but nothing worked. The coffee maker was broken the whole 3 days we were there, even though they assured us they would fix it right away the first day. The water was turned off twice without notice. There was a jacuzzi bath tub, which of course did not work. The door latch looked like it had been kicked in previously & shoddily repaired. The ceiling in the dressing area had a 5 inch hole in it, and drywall was hanging down through the hole. It looked like there had been a flood upstairs and they did a shoddy patch job. There was no TV remote. To top it all off, the toilet quit working the last day!
This place looks like the set of a really bad slasher movie. No maintainence has been done in quite some time. DO NOT STAY HERE IF YOU WANT TO ENJOY YOUR TRIP. Best Western will never get my business again because they allow this place to continue to be a major dump. The 17 miles into Carlsbad is worth the drive & there are several nice hotels there.
- Official Description (provided by the hotel):
- The Rodeway Inn White's City, NM is under new ownership as of September 2009. The Rodeway Inn is the closest accommodations to Carlsbad Caverns National Park, and Guadalupe Mountains National Park. We offer a complimentary breakfast to help you get a fresh start on your exploration of the Carlsbad Caverns. The Rodeway has newly remodeled bathrooms and wheelchair access. The Rodeway also partners with Walnut Canyon Water Park to allow visitors a special discount on admission. The Rodeway is also walking distance from: the Cactus Cafe, White's City Grocery, White's City Arcade, USPS Post Office, and White's City Gift Shop. Within only minutes of driving are notable hiking trails, park and recreation areas, and Carlsbad Caverns National Park Visitor's Center. We take pride in helping enhance your Carlsbad Caverns adventure! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Choice Hotels, Cheap Tickets, Priceline and Expedia so you can book your Rodeway Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rodeway Hotel Whites City
- Walnut Hotel Whites City