We booked the Great white shark tours after reading all the many good reviews about them. When we arrived, the breakfast was good and the briefing average with standard safety precautions being communicated. As soon as we got on the boat, the staff were busy playing around and goofing around with each other. They led us into the cage 8 at a time and at the time when I was in the cage, there were 9 people in the cage due to someone on the tour "sneaking" into the cage. This could have had serious repercussions in the event of an emergency and not everyone was accounted for during the time when we are in a cage with sharks! This made it seem as if the crew were not taking the safety of the people onboard seriously.
During the time when we are waiting our turn to see the sharks, there was no attempt to talk about the sharks and maybe some information about their biology/breeding or behavioural patterns. I know it is not meant to be an educational tour but this would have added value to the tour and increased our appreciation of the fish.
When we were in the water, one of the crew member was luring the fish towards us and at times it seemed as if they did not respect the fish and even caught sight of one crew member teasing another into jumping into the water. Playfully of course, but this came across as unprofessional to us.
Although the experience of diving with the great whites was an experience of a lifetime, I believe there will other better operators who may be able to give you a better onboard experience.
The great white shark diving as an activity is highly recommended but we will not recommend this tour operator.
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