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“A place well worth a visit” 4 of 5 stars
Review of Clanwilliam Lodge

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Clanwilliam Lodge
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3.0 of 5 Lodge   |   Graafwaterweg, Clanwilliam 8135, South Africa   |  
Hotel amenities
Kuwait
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“A place well worth a visit”
4 of 5 stars Reviewed October 14, 2013

If you are looking for a central, comfortable and friendly place to stay the this is the place to be. The rooms are clean and spacious with a bed that is truly quality ensuring a good nights rest.

The swimming setting is very nice and inviting. Unfortunately it was too cold to swim.

The biggest plus for the lodge is the staff. They definitely know the meaning of service excellence. From the ladies at the front desk to the cleaning staff to the waiters, everyone serves with a smile and are willing to go the extra mile.

Passing through or staying for a few days, it is definitely worthwhile.

I would highly recommend it as a base to explore the surrounding area.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    7
    10
    11
    8
    19
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15
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Portsmouth
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2013

We are here for the second time so it cannot be too bad. The staff are very friendly and the new management are doing an improvement regime. Would return again. The only problem was the weather, no really warm or dry enough, but even the management cannot control that. Although Obi did try!

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape town
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 9, 2013

Such potential, but such a tragedy!.. totally neglected. with well meaning staff but in very serious need of management.. HELP.. Clanwilliam needs you..dinner/supper/worst food....who ever owns this hotel..DO something!

Room Tip: would not be tempted..
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paarl, Western Cape, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 10, 2013

We stopped off at Clanwilliam Lodge on our way back from Namibia and found such friendly people working there. The chef was from our home town Paarl, and what a tonic after a long drive. She makes as amazing Surf and Turf. The waitress were so friendly and the rooms were so beautifull and inviting. What a nice welcome home! Thanks to all the staff working there.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

A group of four friends from Kingston Jamaica, visited Clanwilliam Lodge in late January 2013 as we journeyed through parts of South Africa and into Namibia. Our only desire was to have stayed longer. We booked into the executive rooms which were aesthetically delightful, the rooms were very comfortable and the soaking tub was an absolute treat once I had lit my candles (I never leave home without them) and poured a glass of SA wine provided by the lodge. Front desk, restaurant and bar staff never disappointed. The smile of the lady who came by to turn the beds down and leave the nightly 'sweet dreams' chocolate remains seared in my mind.
Clanwilliam is a charming little town. Clanwilliam Lodge had us enchanted from the welcome drink to the oh too soon goodbye. Our experience at the Lodge surely helped make our entire vacation spectacular!

Room Tip: All rooms seems lovely, the presidential suite was PRESIDENTIAL.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 1, 2013 via mobile

Disgusting breakfast buffet! Unsanitary restaurant, flys everywhere!! Unhelpful staff. Expensive at R85 pp. Rather stock up at the Spar! The grill and counter tops were filthy..... The OJ was fake and the staff were really not pleased to serve!

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 15, 2012

My wife, 2 kids and I went there in Aug 2012 for the flower session.

We stayed one night in the family room. First when we were checking at reception, it looked like a funeral setup. In the front was a half tarred parking area, with dustbins.
The receptionist did not bother standing to welcome us (there were two), one’s name were Mary-Jo. Both of them look tied and rundown.

There no one to help with luggage. Eventually when we settle in our room and the children wanted to watch TV that was not working. Reporting to reception, she sends a man there, and we got a picture, only 3 channels working. The linen look rundown and brown, the room & lounge look dirty with cracks all over. Hoping that the outside pool area look better, we went outside. Our shock did not stop there. Unattended dry garden. On the veranda were ugly brown seats.
The manager was walking around with his hands at his back, and started talking to us, and then we understood why this place looks in such a state. So needless to say we did not even went to the restaurant and were glad to be leaving the following morning. We will not be going back.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clanwilliam Lodge

Address: Graafwaterweg, Clanwilliam 8135, South Africa
Location: South Africa > Western Cape > Clanwilliam
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #13 of 19 Specialty Lodging in Clanwilliam
Hotel Class:3 star — Clanwilliam Lodge 3*
Number of rooms: 32

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