The website looked so awesome
so I booked it hoping to spend a marvelous time away with friends and family
What a rude awakening when we checked in!
Fox's Lair - a very tiny room situated underneath the main house
1 queen bed squashed between the two walls with very little walking space
On right side of bed, a little bar fridge squashed into corner and above it a heater
Old TV did not work properly, yellow picture
Copious amounts of extention cords everywhere
Fox's Hill - glass door ie entrance did not work, had to use the key to open ie door handle not functioning
Old TV did not work and was stuck together with cellotape at places and the cords to TV also stuck together with cellotape
Taps and railings etc were loose and about to fall off
Once again copieous amounts of extention cords
Fox's Loft - apparently, per website, a new addition.....I wonder...maybe new years ago
This Loft is a room built onto the outside garage
Underfloor heating - only half the room
The room has a corrugated iron roof with wooden slats on the inside and no insulation, so the room was extremely cold
No heater in room
No electric blanket in room
The blinds in room just cover the window but do not insulate from the cold and the bed is situated next to the window
The blinds are broken. The big blind covering a sliding door leading out onto a balcony could not be opened all the way as they were also broken
The blacony is rusted and when stepping onto the wooden planks the balcony gives way - scarry
The table is marked
Copious amounts of plugs and extention cords - a definite fire hazzard
The cupboard inside had a piece cut out with 4 plugs inserted...can you imagine if it would spark and you would have some clothing hanging there....fire!
The bath which stands in the same room has an electric plug right next to it....hazzardous!....and when I got out of this bath, water split over the side....
The ceiling lights are not all working only half of them
The room is underlit....ie no way to read in the dark....
They placed wood in the fire place....but no fire lighters to light it with....no paper to light it with....so useless
The off white towels were stained and did not smell clean
The off white bath mats were stained
When googling the address...it comes out as its situation 1 road away from the main road which was an important issue for me.
In fact it is on the main road!
For the light sleepers, like myself, you get woken by the occasional trucks driving through Dullstroom.
On arrival we were given the keys by an arbitary person who walked with us to the room and opened it for us...that was it!
Not once did we see the owner of the guest house....never did he/she/it show face and enquire about our visit.
When we left, we told this same arbitary person upon enquiry as to why we are checking out early (next morning) that the place is TERRIBLE!
I have not heard from the owners even after my comment about....
Please stay away from this establishment at all costs!
- Official Description (provided by the hotel):
- Fox's Hill Guesthouse is situated in Dullstroom, a small village on the Mpumalanga Highveld. The guesthouse is centrally located close to numerous pubs and restaurants, and has 4 en-suite guestrooms all with private entrances. Each of the rooms are individually decorated and offers romantic luxurious accommodation with attention to detail. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Fox's Hill Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.