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“??” 4 of 5 stars
Review of BEST WESTERN Discovery Inn

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BEST WESTERN Discovery Inn
2.5 of 5 Hotel   |   200 E. Estrella, Tucumcari, NM 88401   |  
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Ranked #7 of 23 Hotels in Tucumcari
Certificate of Excellence 2014
Warner Robins, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“??”
4 of 5 stars Reviewed June 27, 2014

I was very pleased with the hotel and the staff member that did serve me as I checked in. He was very cordial and gave me the best rate he could. I did have problems with the slow internet in the lobby as I did not desire to take my laptop out and set it up to do some work.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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237 reviews from our community

Traveler rating
    88
    72
    46
    23
    8
See reviews for
77
97
16
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • French first
  • Italian first
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  • Any
English first
Shell Knob
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 24, 2014

This had to be one of the best experiences we have had at a best western hotel. The bed was plush with 5 pillows. Immaculately clean! Room quiet. Maggie the attendant at breakfast was very sweet & helpful. This was a enlarged breakfast menu. Maggie kept the dining room very clean.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
96 reviews 96 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed June 23, 2014

This is a big property, several buildings. When we arrived, half the parking lot was roped off since they had just done asphalt. So parking was an issue. We were in town for the Route 66 festival, which seemed to be a big deal bringing tourists to the town, which they need, and the pool was still not open for the season? Two stories, outside access, no elevator. The room was clean, and had been updated, but the cleaning solution smell was overwhelming! All the staff we encountered were very friendly and helpful. This was our first experience with having to go to the front desk and get a voucher to eat breakfast in the morning, The breakfast was very good, lots of hot choices, biscuits and gravy, hash browns, sausage, eggs. We were here two nights, overall a good visit.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 20, 2014

The price of the was a great value for the level of accommodations provided.. The breakfast always has a great variety of hot and cold foods. The rooms were spacious and clean like all Best Western locations. Too bad the pool was closed.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewa Beach, Hawaii
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 12, 2014

The staff hands down deserves 5 stars. They were welcoming and accommodating. The rooms however leave little to be desired. They appeared clean just run down. Beds were lumpy and worn out. Pillows flat. Noise of the highway and people opening and shutting doors. ALL. NIGHT. Left us weary travelers even more haggard for the next days drive. The pool is closed and in repair so if you are lucky to have a room overlooking the pool you will hear them working away on it. The bathroom was similar to one that you would find at a truck stop or fast food restaurant. Not very inviting. Breakfast was also decent. It's your typical reconstituted eggs, sausage, biscuits, gravy, hash browns, the ever popular belgian waffles, along with a few cereal selections, yogurts, juices, milk and coffee. The internet/wifi was an absolute joke and really didn't work at all. Apparently it was due to the rain the day before?! If you are in dire need for a hotel and everything else is booked then I suppose it will do in a pinch but I would not recommend this particular property.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Green Valley, Arizona
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 10, 2014

Easy access from the interstate. Had made reservation ahead of visit directly with the motel. Check in was a breeze, staff very professional and helpful, facilities very clean, room immaculate. Hot breakfast was very good. Highly recommend this facility.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
67 reviews 67 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 10, 2014

We stopped here without a reservation on a trip across the southwest. It looked clean and was right off the highway. Staff was helpful and we were wanting a pool for the kids to play in but they said the pool was closed for renovation. We opted to go ahead and stay even though the pool was closed. Wish the hotel could have opted to remodel the pool in the offseason not the summer when people will be coming with children who want to swim. The room we were given was down a dark open air hallway (even in the daylight) and clear at the back of the complex. The hall was not very well lit even at night. Room was adaquate at best. We had to turn in coupons for breakfast in the morning to show we were actually staying at the hotel and the breakfast was your typical hotel free breakfast with biscuits and runny gravy, fruit and dry cereal. Overall, stay here if you need an average place to stay.

Room Tip: Ask for a room near the front of the complex
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Discovery Inn

Address: 200 E. Estrella, Tucumcari, NM 88401
Phone Number:
Location: United States > New Mexico > Tucumcari
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Tucumcari
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Discovery Inn 2.5*
Number of rooms: 107
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Also Known As:
Best Western Discovery Hotel Tucumcari
Best Western Tucumcari
Tucumcari Best Western

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