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“Great stop along the way” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Tucumcari

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Holiday Inn Express Hotel & Suites Tucumcari
2.5 of 5 Hotel   |   2624 South Adams, Tucumcari, NM 88401   |  
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Ranked #8 of 23 Hotels in Tucumcari
Michigan City, Indiana
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Great stop along the way”
5 of 5 stars Reviewed February 26, 2013

We were exceptionally pleased with the cleanliness and comfort of this hotel. I really loved the warm indoor swimming pool and hot tub - great way to unwind! There are several restaurants within walking distance and we enjoyed a good sit-down meal after all the fast food meals. This is a convenient and comfortable place to stop.

Room Tip: Our room was comfortable. Don't know about the others. We were in the middle of the second flo...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    75
    68
    28
    7
    9
See reviews for
63
69
17
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Alexandria, Virginia
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 19, 2013

My fiance and I were driving cross country and stopped overnight here. My fiance did most of the planning and when we pulled off the highway I must admit I was slightly concerned. There really is not much here and it looks a little sketchy. Although I can't speak much for the area, my concerns regarding the hotel were unfounded. It was actually a really nice place, and considering the area and my expectations, I'd even say outstanding. Very clean, modern, comfortable, and roomy. We did not use any of the "facilities" (pool, gym, lounge area, etc.) but they looked pretty good.

The free breakfast was a really nice treat and a good surprise. Lots of options and not bad at all really. The eating area was very roomy and nicely set up, with lots of food options.

One recommendation I would make is to try to figure out a dinner option before you arrive. There is not much at all in the vicinity of the hotel. So if you show up hungry, you will largely be screwed, unless you want to eat at McD's or KFC. I am sure the hotel has room service options, but I cannot comment on that as we didn't try it, but just know in advance that you will have very limited food options once you get off the highway and check into the hotel.

Browsing through the options listed here on tripadvisor, of hotels in the area, I'd say this is likely the most modern, clean, contemporary hotel in the area. You won't be disappointed!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Top Contributor
94 reviews 94 reviews
63 hotel reviews
Reviews in 56 cities Reviews in 56 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 23, 2013

Wasn't quite sure what to expect when I rolled into this little spot but was quite impressed
The hotel is very clean quiet and comfortable.The front desk are very helpful just like any other Holiday Inn the breakfast is the same ,However this is one of the biggest breakfast areas I have seen.They have a very nice indoor pool for the kids or adults nice workout room and even a huge room with a very nice pool table in it.Like I said very impressed if I have to return to this area for work I will be staying here..

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Missouri
Top Contributor
247 reviews 247 reviews
59 hotel reviews
Reviews in 88 cities Reviews in 88 cities
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed January 14, 2013

We have stayed here previously and the place has aged a bit since our last stay a few years ago but is still meets the standards. It was clean but the mattress was not nearly as good as most every other HI Express we have stayed in.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 1, 2013

stayed on 12/23/12. both night & day staff were pleasant & courteous, although didn't acknowledge me as a priority club member on check-in. an earlier reviewer probably said it best when they described the hotel as good for Tucumcari, but just average amongst other HIE properties. hotel had all the standard HIE amenities (free hot b-fast, indoor pool, fitness center, fridge & micro in room). room was clean, bed was comfortable, carpet could probably use replacing. was pleasantly surprised to find that the room seemed to have better sound-proofing than many other hotels (including most HIE) that I've stayed at. while in the hall, could hear some noise from people in their rooms (in particular a teenage girl singing along to her mp3 player -loudly), but once my door was closed, I could hear nothing - not even doors opening or closing. that was a pleasant surprise considering my exhaustion from the drive. sad to see that Tucumcari is kind of a dried up little town now, from what I'm sure was its hey-days of Rte 66.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this review, July 24, 2013
Dear cwiamy,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 29, 2012

It's a really nice hotel, great beds and pillows, super clean and a great selection for breakfast! I'm one of those that usually rips off the comforter to sleep and wont touch anything, not this place.. Felt like a really fancy hotel! I'm very impressed. I will stay again!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, Kentucky, United States
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 15, 2012

I was very disappointed in this Holiday Inns front desk. The young man was sullen. In addition an odd smell was noticed. I asked the young man if there was a problem. His reply sent us out the door to La Quinta.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this review, January 1, 2013
Dear Denise M,

Thank you so much for your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. We appreciate your feedback as this is our best resource for improving guest services. Rest assured that these issues will be looked into.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Tucumcari

Address: 2624 South Adams, Tucumcari, NM 88401
Phone Number:
Location: United States > New Mexico > Tucumcari
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Tucumcari
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucumcari 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
New Hotel in Tucumcari- NM Boasts Premium Amenities Enjoy comfort at the new Holiday Inn Express Hotel & Suites Tucumcari near historic Route 66. Families will love lodging in Tucumcari- NM- located just off I-40- between Amarillo- TX and Albuquerque- NM. We offer close proximity to Mesalands Community College- the NMSU Ag-Science Center and many local attractions- including the Mesalands Dinosaur Museum- the Tucumcari Historical Museum and Ute Lake State Park. Other nearby activities include the Tucumcari Municipal Golf Course and the beautiful and historic downtown area. Business travelers are often impressed by our comfortable accommodations near historic Route 66 in New Mexico. Situated in downtown Tucumcari- our hotel is convenient to the Tucumcari Convention Center and the Tucumcari Municipal Airport. Nearby companies include Wells Fargo Banking- Comcast and Interstate Trucking- so you don't have to worry about being late to a meeting. In addition- our Tucumari hotel provides a Business Center with a fax machine- copier- printer- computer and free high-speed Internet access for your convenience. While lodging in Tucumcari- NM- you can enjoy premium amenities- which include an indoor pool- a dry sauna- a fun game room with a pool table and big screen TV and a lovely garden retreat where you can relax. Book your reservation now to enjoy our great Tucumcari hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Tucumcari
Holiday Inn Express Tucumcari
Holiday Inn Tucumcari
Tucumcari Holiday Inn

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